Pros: very friendly staff, great location, easy in and out parking, close to highways and my family. Cons: strangely very stratchy sheets with a weird basketweave pattern on them. My husband and I and my sister and her husband (who were in a different room) all experienced this. Also, we all were unhappy with the very noisy fan/HVAC system. There was also a black splash mark near one of the hinges on the bathroom door the entire 4 nights we stayed there which was at my exact eye level when I was seated in the bathroom. There was also a piece of hair in the sheets that was manifestly a different color than mine or my husband's. Other than that, though, the room was cleaned promptly and thoroughly each day. Finally, the bathtub stopper had to be completely pulled out so the tub would drain - I was standing in ankle deep water throughout my first shower. However, when we mentioned a lot of these problems at checkout, the front desk staff was very responsive and gave us a really good discount on our stay. Overall - great service, poor physical plant, ergo an "Average" rating. We did not eat at the hotel, but there is a food court just outside of the hotel's second level which has lots of great and not-so-expensive choices.
- Official Description (provided by the hotel):
- DoubleTree by Hilton Hotel St. Paul Downtown offers guests comfortable accommodations in a convenient location in the heart of St. Paul’s entertainment and business district and skyway connected to many state, federal and corporate offices as well as great shopping and dining outlets. Each guest room in our St. Paul hotel includes a microwave and refrigerator for you convenience plus complimentary wireless for you to stay connected while away. Relax in the indoor heated pool or keep up with your exercise routine in the modern fitness center. Check out nearby attractions like the top-rated Minnesota Children’s Museum or Minnesota Science Museum. Visit us and enjoy The DoubleTree by Hilton Downtown and a memorable trip to the Twin Cities! ... more less
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- Also Known As:
- Hilton Garden Inn St Paul City Hotel Saint Paul
- Hilton Garden Inn Saint Paul
- Hilton Saint Paul
- Saint Paul Hilton