I was at this hotel for the 2011 Frozen Four hockey tournament. By the time I booked a hotel, most properties close to the arena were sold out and I was left with few options. I booked this hotel mainly due to the unique layout of the property. It is a converted railroad foundry depot and is a registered historical site with many of the original details still intact - including the rails and a genuine railroad engine car out front. It is such a neat looking place! Many of the original wooden beams and other features of the original depot are part of the look and feel of the hotel. My room was rather average (but that is what I expected for the very reasonable price) save for a few nice touches that remind the guest of the history of the site. The room was very clean and I slept very soundly for the entire 4 night stay. They served a very nice continental breakfast with plenty of hot and cold options. Finally, I MUST commend the staff - particularly at the front desk - for their exemplary attitude. I arrived to a friendly smile from Krista. When I questioned Krista about the length and cost of my taxi ride, she thought that it seemed unusually high. I called the taxi company and the owner agreed and had the driver return with a refund. Then I discovered that I had made a gaffe during the booking and accidentally booked a smoking room. Krista found me a non-smoking room and moved me with no delay. I must also commend the always pleasant Nick (at the front desk). Because of the hockey tournament, the hotel was full and the guests kept the front desk very busy. His smile never wavered and he always had a friendly greeting for myself and other guests when we came in the door. Kudos, too for Rudy who drove the shuttle and was also friendly and polite. There are other staff whose names that I did not get, but they all deserve credit for their courteous, friendly attitudes. I would gladly return to the Best Western Banana Square.
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- Also Known As:
- Best Western Bandana Square Hotel Saint Paul
- Bandana Square Best Western
- Best Western Saint Paul
- Saint Paul Best Western