My husband and I planned our family vacation to Minneapolis to enjoy a Twins game, Valleyfair and many other fun things to do in the cities. We searched for hotels that could hold our five member family: two 12 year old boys and a 9 year old boy. My boys are not big but they are not small fries either. Country Inn and Suites popped up as a hotel that could house all of us in one.
We wanted to check in to get our keys, because we knew we would be late from the game. We didn't see the room, but didn't think anything of it. When we got to the hotel around 11:30pm, I was shocked to see two very small queen size beds. These beds would never have handled my three boys for one night let alone three. I went downstairs to the lobby, and the receptionist took her time talking to someone other than a customer on the phone. I told her I wasn't happy about the room, and wanted a roll away (which she said I would have to pay another $7.00 - not happy) I told her to find me a roll away, and asked what time the manager would be in the next day. She said she would bring up the roll away. Forty five minutes later, my husband went down to the lobby (again receptionist taking a personal call) asked when we would get our roll away. She told him, she would look now, because she had forgotten. She never called to tell us there wasn't a rollaway, I had to go to the lobby yet again. I told her I wanted more blankets and pillows, because one of us would be sleeping on the floor. She gave me the blankets and said she would bring up the pillows as well as a copy of my receipt, because I wanted to make sure what I had, and what they had matched. Not kidding, thirty five minutes later she brought up the pillows, and said she would come back with my receipt.......never came back. I went to bed at 1:30am on the floor, because my boys and husband had already fallen asleep.
The next day there was no rollaway available. Instead of making anyone sleep on the hotel room floor, I ended up running to Target and buying an inflatable mattress. We did get a rollaway on our last night......yeah! No refund was given, nothing......it's unfortunate, because the hotel was clean and the breakfast was great. We will never stay there again!
My recommendation, if you have more than two children find a better or more accommodating hotel, because this is not the place for your family.
- Official Description (provided by the hotel):
- Recharge at this 100% non-smoking and pet free Country Inn and Suites by Carlson in Minneapolis-Shakopee MN. Ideally located off Highway 169,just a few minutes away from many local attractions and businesses such as Valleyfair, Canterbury Park, Mystic Lake Casino, Seagate, Shutterfly, Saint Francis Regional Hospital etc. Surrounded by shopping plazas, shopping centers, and many local and chain restaurants that are within walking distance. Recharge at this 100% non-smoking Country Inn and Suites in Shakopee-Minneapolis MN. Ideally located off Highway 169 and 30 miles southwest of Minneapolis - St. Paul metro area. Business or pleasure, there is something for everyone! We are surrounded by both leisure attractions and corporate businesses, shopping plazas, shopping centers, and many local and chain restaurants like Applebee's are within walking distance. Minutes from major companies and many local businesses such as Seagate Technology, TE Connectivity, Shutterfly, Saint Francis Regional Hospital. For entertainment, check out Chanhassen Dinner Theatre, located only 5 miles away in Chanhassen. The Minnesota Zoo, Mall of America and Minneapolis-St. Paul International Airport are only a quick 25 minutes' drive. Inviting rooms equipped with business services, super-fast free high-speed Internet, state of the art business center and LCD TVs with full line of local and premium hi-definition cable channels help guests unwind after a day of exploring the region's top attractions, which include Canterbury Park Racetrack, Valleyfair Amusement Park, Mystic Lake Casino and the SEA LIFE Minnesota Aquarium. Find all you need and more for a relaxing stay in Shakopee-Minneapolis MN with this hotel's accommodating services and amenities. Perfect location for those traveling to Minneapolis Downtown but still want the "small town" feel. Guests at the Country Inn & Suites By Carlson, Shakopee-Minneapolis, MN enjoy free cookies, fresh coffee, a fitness center for staying in shape, a heated indoor pool, whirlpool for refreshing swims and a complimentary, hot "Be Our Guest Breakfast" buffet that offers many healthy options that is designed to satisfy every guest we serve. Discover comfort, affordable luxury and convenience when you choose the Country Inn & Suites Minneapolis-Shakopee as your relaxation and vacation destination. RELAX THE REST COME EASY...... ... more less
- Reservation Options:
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- Also Known As:
- Country Inn Shakopee
- Shakopee Country Inn