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“No complaints for partying!”

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AmericInn Lodge & Suites Shakopee - Canterbury Park
Ranked #3 of 12 Hotels in Shakopee
Reviewed 28 May 2014

We stayed at the hotel during Memorial weekend. Couldn't ask for a better experience! They kept the pool open later than expected, gave us a new key when ours got lost, and allowed us to party in our room 'til the early morning. Exactly what I was looking for.

  • Stayed: May 2014, travelled with friends
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Thank Sean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded 29 May 2014

Dear Sean S.,

Thank you for taking the time to let us know how we are doing. I am happy to hear you had such a great time! Our pool area is very nice. Children AND adults love to hang out have a blast in our Splash Bay Adventure! Please give us a ring next time your passing through!

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Reviews (324)
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232 - 238 of 324 reviews

Reviewed 22 May 2014

We had a very good experience at this property. Front desk staff quickly accommodated a ground floor room request upon checkin. Room was clean, although it could use a refurb soon. We did not use the pool nor did we eat breakfast.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with AmericInn Hotels and Suites
Thank GmaZ54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded 24 May 2014

Dear GmaZ54,

Thank you for taking the time to let us know how we are doing. We pride ourselves on our customer service and cleanliness of our rooms so thank you for noticing! We are currently remodeling our entire property!! It will be a huge difference and it will look fabulous! Please call us next time your passing by Shakopee we would love to have you as our guest again!

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Reviewed 12 May 2014

Hotel was fine except the parking area was completely dark and there was no lighting anywhere outside. Even the sign on the building was dark. Missed the hotel on the first drive by and going to and from the car was a little nerve wracking with the complete darkness.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with AmericInn Hotels and Suites
Thank Bruce K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded 20 May 2014

Dear Bruce K,

Thank you for taking the time to let us know how we are doing. We have recently updated our lighting on the exterior of our building and also have revamped our landscaping. You will have to stop by and take a look - you can see us from afar! Thank you again for your comments.

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Reviewed 11 May 2014 via mobile

We travel a lot and have stayed at many different hotels, other Americinns included and this was the worse. We arrived to check in at 8:45pm with 2 crabby kids. When we got there we were told we could not check in unless we went and put the cash for the room back on to some sort of card. We even said we could give a $100 extra cash deposit which has never been an issue. The lady at the front desk said that was not an option. We had to drive more than 20 miles to find a place to load a debit card and wait 20 more minutes for processing. By the time we checked in it was almost 930pm. Then
we were given the wrong room. No one apologized or offered a discount or anything for the hassle. Just a "oh heres your new room" Our new room was dirty. There were Crumbs under all the furniture for our 1 year old to find and try to eat. It looked as if they vacuumed down the middle of the room but didn't want to do along the wall or anywhere else. By this point I had a migraine and was done dealing with the front desk. So we kept our dirty room. Pool was cold. Breakfast questionable. If housekeeping actually took the time to do what they are paid to and they stepped up their customer sevice skills it wouldn't be to bad of a place. Until then stay at your own risk!

  • Stayed: May 2014
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Thank jewel5306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded 20 May 2014

Dear Jewel5306,

Thank you for taking the time to let us know how we are doing. I hope your children were able to enjoy our 'Splash Bay Adventure'! It is a huge attraction and kids love our 108' waterslide. We are completely refreshing our hotel and I hope you will stop by and stay with us again!

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Reviewed 5 May 2014

The water faucet in the bathtub had a steady drip. The bathtub and the sink drained very slow, the tub was full of water while trying to just shower. The room had no TV guide. I called the front desk , and ask for one, the young lady told me she would bring one up. We waited for at least 30 minutes plus, no one showed up or called. I got dressed and went to the desk, only to be told that they didn't have anymore. She said the manager would be making more for the next day. Then I was told to just stroll through to find the channels.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with AmericInn Hotels and Suites
Thank Cassandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded 20 May 2014

Dear Cassandra M,

Thank you for taking the time to let us know how we are doing. We have recently installed new fixtures and updated our showers! I appreciate your review and your comments. We have also updated our channel guides and have brand new guides throughout the entire hotel. Please give us a call next time you're driving through Shakopee!

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Reviewed 1 May 2014

I stayed at the AmericInn Lodge & Suites earlier this week. This location has a pool, hot tub, and even a water slide. The rooms were kept clean and was also very happy to see that each room had a mini fridge and a microwave. I had a nice lady by the name of Hailey who I made my reservation though who did an amazing job. If I ever need to stay in this area again I will most certainly will be staying here again.

  • Stayed: April 2014, travelled solo
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Thank James T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded 3 May 2014

Dear James T.,

Thank you for taking the time to let us know how we are doing. Our Splash Bay Adventure is a big attraction that many people enjoy! We pride ourselves on our customer services and cleanliness of our rooms. We look forward to having you as our guest again soon!

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Reviewed 1 May 2014

I emailed you and never received a reply. Now I'm getting a survey a month later...We were checked in under the wrong name, our A/C didn't work and the receptionist was on the phone with a personal call (she even told us this) that's why no one picked up. She came up to our room to check ...no one was available to fix it or give us another room. We left a day early because of our experience and no one even asked why. Worst experience at a hotel ever.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with AmericInn Hotels and Suites
Thank Casey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela K, Manager at AmericInn Lodge & Suites Shakopee - Canterbury Park, responded to this reviewResponded 3 May 2014

Dear Casey H.,

Thank you for taking the time to let us know how we are doing. Junk Bonanza is a great event, there are so many steals and deals you can find! If you could please give me a call at your convenience to discuss your stay with me that would be great 952-445-6775. We look forward to hearing from you!

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Additional Information about AmericInn Lodge & Suites Shakopee - Canterbury Park

Address: 4100 12th Ave E, Shakopee, MN 55379-1945
Region: United States > Minnesota > Shakopee
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Shakopee
Price Range: £64 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Lodge & Suites Shakopee - Canterbury Park 2.5*
Number of rooms: 66
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Also Known As:
Americinn Lodge And Suites Shakopee _ Canterbury Park
Americinn Lodge & Suites Shakopee _ Canterbury Park Hotel Shakopee
Americinn Hotel Shakopee

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