We arrived late Friday night and checked in as the last reservation of the evening. Sherry M., the night manager was incredibly pleasant and helpful, offered us our perks for being gold members of Hilton's program, and suggestions on what we should see at the state fair the next day. We went to our room and found that the deadbolt failed to close. We called the desk and Sherry offered to meet us in the hall with the keys to a new room. We went to that room and it was fine until we had a problem with the toilet stopping up. Sherry came down, fixed the problem, and discovered that the flush valve needed to be fixed. She arranged for it to be fixed the next day.
When we worked up the next morning, Sherry arranged for the room to be credited due to our issues. We were late arriving at the breakfast room and the attendant noticed that there were no remaining western omelettes. She offered to make me and another guest one. Often I find that these rooms are quickly closed down with no concern for the guests. The staff at this property was top notch and one of the best I've ever met.
- Official Description (provided by the hotel):
- Welcome to the Best Western Plus(R) St. Paul North/Shoreview hotel. Enjoy the convenient location in Shoreview, just minutes from the twin cities of Minneapolis-St. Paul. Whether travelers are heading to a meeting at Boston Scientific, Land O'Lakes(R), Country Financial(R), or Deluxe Corporation or visiting Bethel University or the University of Minnesota, location is important and our Shoreview hotel is minutes from each of these! Guests at this Shoreview hotel are also a short drive from many attractions such as the National Sports Center(R), Mall of America(R), Science Museum of Minnesota, and the Minnesota State Fairgrounds. Discover great shopping at the Rosedale Shopping Center, only four miles away, or catch a NHL game at the Xcel Energy Center(R), MN Twins game at Target(R) Field or some football at the new U.S. Bank Stadium. Our hotel is situated just nine miles from the National Sports Center(R) in Blaine, offering comfortable and convenient accommodations for sports teams visiting the venue. Take the free shuttle service, Monday to Friday, to the wealth of business headquarters, shops, and restaurants within a three-mile radius of the hotel. We offer a range of thoughtful amenities for work and relaxation like free high-speed Internet access in every guest room, room service, a fresh bed, a fitness center and an indoor pool. Wake up to free full hot breakfast every morning. Our on-site restaurant Green Mill serves up delicious meals for lunch and dinner - enjoy in the restaurant or in the comfort of your own room. Attached to the North Metro Event Center, guests can simply walk to the meetings, events or tradeshows that are hosted in this 5600 square foot space that seats up to 280 people. Our dedicated events team is ready to help you create the perfect event! ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Minneapolis / St. Paul North Hotel Shoreview
- Hampton Inn Shoreview
- Shoreview Hampton Inn