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“Dissapointed”

Butser Ancient Farm
Ranked #1 of 1 things to do in Chalton
Certificate of Excellence
Attraction details
Reviewed 29 April 2014

To be fair we saw the advert for discounted tickets on Amazon which we printed off and took with us. On arrival we enquired about this discount, to be told by the lady on the ticket desk quite curtly we should have bought the cheap tickets on line and we should go away if thats what we wanted and return when we had bought them from Amazon, or pay the full price.
We were both a bit shocked at her abruptness as it was only an enquiry and would have been happy to pay the full price.
We chose to leave and so far have not been back.

Thank PortsmouthFixit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
portsmouthsly, Owner at Butser Ancient Farm, responded to this reviewResponded 8 May 2014

We are very sorry to hear that you were spoken to in this way when enquiring about the Amazon deal.
It is our general policy to treat all our customers with the upmost respect and people normally go away with a warm glow of happiness after visiting us!
If you do decide to give us another go (be it with an Amazon voucher or not)
then please do make yourself known so that we can apologise to you in person.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (95)
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"roman villa"
in 13 reviews
"iron age"
in 21 reviews
"stone age"
in 6 reviews
"school trip"
in 5 reviews
"staff are extremely helpful"
in 2 reviews
"farm today"
in 2 reviews
"kids interested"
in 2 reviews
"school parties"
in 3 reviews
"anglo saxon"
in 2 reviews
"his knowledge"
in 2 reviews
"crisps"
in 2 reviews
"fantastic place to visit"
in 2 reviews
"explained everything"
in 2 reviews
"bank holiday"
in 2 reviews
"all ages"
in 5 reviews
"gift shop"
in 4 reviews
"children and adults"
in 2 reviews
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79 - 83 of 95 reviews

Reviewed 15 April 2014

Went with my 7 year old son and his best friend, the staff were all friendly and helpful. They all obviously loved their subject and were happy to chat to both kids and adults about it. No expensive cafe, which could be viewed as good or bad, but plenty of tables (or grass) to sit and have a picnic.

I have already been asked when we can go again!

Thank Tom K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2013 via mobile

I have visited Butser Ancient Farm on many occasions through out the calender year and always find it a very interesting and a delightful setting.The staff are extremely helpful and very informative regarding facts about the saxon/ celtic /roman period! I recently went to the Samhain evening and enjoyed celebrating with tales by the fire and much much more besides! Thank you for a superb experience.

2  Thank bubblecar05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

Wow! Started early on a Sunday morning. So quiet and situated in a wonderful location the ancient farm was like something you only see in the movies. It was real with wood smoke issuing from the principal roundhouses. There is a magic to this place which you can experience when you shut yourself off from the outside world. The Roman villa/farmhouse was a treasure to visit. The villa staff, soldiers and cook were so enthusiastic and made the villa visit very special. If you are taking kids I would suggest Junior school age onwards. Food-take some with you. Good toilet facilities. Take your camera with plenty of memory.

1  Thank david s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 August 2013

Without the tour we would have been in and out but the passion and enthusiasm of our guide made it a great day for just us adults!
Don't expect a cafe or restaurant, ear first or be prepared to eat afterwards!

1  Thank Stevetherover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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