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“Appalling” 1 of 5 bubbles
Review of Castaways Moreton Island

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Castaways Moreton Island
Certificate of Excellence
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 16 May 2011

Basic does not begin to describe this place. The accommodation was substandard to say the least. I was unable to use either the gas stove top or the gas oven as there was a serious leak that filled the entire unit with the smell of gas when switched on. All cooking, including boiling water for drinking was done in the microwave as there was no electric kettle provided. .
We were also unfortunate enough to have been allocated a unit which had a pump or generator outside the main bedroom which operated, noisily, all night long. We did not sleep at all that night. Furthermore, at no point during the booking procedure or during the 3 telephone conversations I had with booking staff, was I informed that I should bring my own bed linen or hire it at $20 per person. Quite an extra added expense when traveling with 2 adults and 2 children. Given the cost, I would have expected this to have been included.
The floor covering was torn in several places, the TV did not work well, the DVD player did not work at all and quite frankly it just isn't good enough. We left the village feeling tired and ripped after one night as we were unable to face sleeping in the abysmally appointed accommodation for a second night.
While Moreton Island is a beautiful place and we'd love to come back, absolutely no power on earth could convince me to stay at the Moreton Island Eco Village again. We were looking for peace and quiet and did not wish to stay in a resort however the standard of accommodation we experienced is not one which should be advertised as even remotely adequate. A tent would be better. The only positive things I have to say about your organisation is that your staff are friendly and helpful and the ferry ride enjoyable.

Room Tip: Stay somewhere else.
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  • Stayed April 2011, travelled with family
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Additional Information about Castaways Moreton Island

Property: Castaways Moreton Island
Address: 100 Moreton St, Bulwer, Moreton Island, Queensland 4025, Australia (Formerly Moreton Island Eco Lodge)
Phone Number:
Region: Australia > Queensland > Brisbane Region > Moreton Island > Bulwer
Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites
Hotel Style:
Ranked #1 of 1 Speciality Lodging in Bulwer
Price Range (Based on Average Rates): £
Number of rooms: 9
Official Description (provided by the hotel):
If you love the idea of getting out into the great outdoors but can't stand the creepy crawlies, sandy bed or thought of needing a shovel to go to the toilet, glamping's probably the answer! We've got 9 beautifully furnished tents, complete with a queen size bed, private ensuite and veranda overlooking the giant Moreton Melaleuca trees. When you're glamping, there's no tent to pitch, no sleeping bag to unroll, no fire to build! Glamping is a way to experience the great outdoors without sacrificing luxury. The beach is just a short stroll from your front door (well, tent flap), you can grab a meal at the on-site cafe, cook on the communal barbie in the camp kitchen or just put your feet up and enjoy a glass of wine knowing you're not facing another night of sleeping on a half inflated blow-up! We have a mixture of 2 person and 4 person tents nestled amongst the giant Melaleuca trees of Moreton Island, with pristine beaches 100 metres from your door. A Glamp kitchen is also available for our guests to use, including tea & coffee making facilities & Barbeques. If you are bringing your own 4WD vehicle, Bulwer is a short drive to the Cape Moreton Lighthouse (see the whales in season)Champagne Rock Pools and Honeymoon Bay, which are some of the most spectacular sights on the Island. No 4wd? No problem, we can arrange on Island tours that include snorkelling amongst amazing amounts of beautiful fish at the wrecks and sandboarding down massive sand dunes. Castaways has an on-site restaurant so you'll never go hungry as well as a convenience store for all your holiday essentials. Moreton Island is a secret holiday paradise! ... more   less 

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