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“Hurry up with the renovations!” 3 of 5 bubbles
Review of Holiday Inn Express Vadnais Heights

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Holiday Inn Express Vadnais Heights
Ranked #3 of 3 Hotels in Vadnais Heights
Chicago
Level Contributor
107 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Hurry up with the renovations!”
3 of 5 bubbles Reviewed 21 September 2011

Good location in close proximity to 694 and I35. Lobby and public areas have been upgraded. Rooms have not. As stated in previous reviews, carpet, room decor etc have grown tired. Biggest old TV's you'll see ! Pool was big and fitness center looked nice. Staff is friendly and there is an attached restaurant / sports bar that attracts the locals. Food is so / so but prices on both food and drink were very reasonable. Once the rooms are done, this place will be nice! One additional note, while the rooms were old and worn, they were very clean.

Room Tip: ask for upgrade.
See more room tips
  • Stayed September 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kubzfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgrmary, Manager at Holiday Inn Express Vadnais Heights, responded to this review, 23 September 2011
Dear Kubzfan- thank you for pointing out all of the great features our property has to offer.We do have a great staff and a very clean hotel. As you noted we are working on improving all of the areas that need improvement. We will have those areas completed by the years end. We hope to see you again soon!
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73 reviews from our community

Traveller rating
    20
    24
    15
    10
    4
See reviews for
23
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26
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 8 September 2011

The staff was friendly. The location was convenient to a Target, Wal-Mart and some fast food restaurants. The rooms need some updating; the furniture and carpet were worn. I had a few problems with noise outside the room, but that was not the fault of the hotel - it came from a nearby restaurant doing work at 4am. Overall it was okay, but some improvements/updating would help a lot.

  • Stayed August 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MalOVision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgrmary, Manager at Holiday Inn Express Vadnais Heights, responded to this review, 15 September 2011
Thank you for the acknowledgement of our friendly staff, your comments will be forwarded to them. Our property is currently undergoing a full renovation as you may have noticed in our new lobby and breakfast bar designs.Our renovation of guest rooms is set to start in October. We appreciate your comments and hope to see you again on your next trip to the area so that you can enjoy our new rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
frye island
Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 13 April 2011

2 br suite was great. requested ride from airport in advance. was told no shuttle. it was parked out front at check in. told it only goes 5 miles. st paul 8 miles away. had to cab to hockey tournament while it sat parked. pool was closed but we weren't notified of this fact. otherwise hotel was great value

Room Tip: 2 br suite very good
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  • Stayed April 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank sebagome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgrmary, Manager at Holiday Inn Express Vadnais Heights, responded to this review, 21 April 2011
Thank you for your feedback. We are glad to hear you enjoyed your suite during your stay with us. While we do have a shuttle we use it for local travel as you stated, within a five mile radius of the hotel. We apologize that we were not able to accomodate your trip from the airport as that is a farther distance. We are undergoing renovations to better our facilities for our guests. We hope to see you again on your next trip to the area.
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Eastern Iowa
Level Contributor
110 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 bubbles Reviewed 2 January 2010

Our family of 6 stayed in a two bedroom suite for 2 nights after having stayed at a Residence Inn 2 bedroom in SD for 4 nights. This room wasn't even close to the quality of the Residence Inn. My two sons had their X-Box 360 but couldn't use it because the TV's were so old there wasn't a way to hook up the X-Box. One of the remotes didn't work and it took them a day to find a new one. Only the bedrooms had heaters and there was a fan that was supposed to suck air from one of the bedrooms into the main area. You had to turn the fan off at night because it was so loud. The bathroom tile was crumbling and they never provided enough towels. While most of this stuff makes the hotel "average" because we had just stayed in a two bedroom at a competitor we did have a direct comparison. I'm Platinum Holiday Inn but will be booking Residence Inn next time I'm in the Twin Cities.

  • Stayed December 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank FrqTravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgrmary, General Manager at Holiday Inn Express Vadnais Heights, responded to this review, 19 August 2010
We appreciate your feedback regarding your stay with us. We will be undergoing a renovation later this fall and will be using your suggestions to better our property as we move forward. We hope that you and your family would come back and give us another try so that we can show you the excellent service that we strive for.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, VA
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 3 August 2009

I stayed here for one night on a quick visit to the Twin Cites.

As stated in a previous review, this is a new property near (but not on) I-35E, near stores and restaurants. As a visitor, I thought from the name it would be closer to downtown St. Paul, but the interstate was fast and I spent the day a bit further north, so it wasn't a big deal to me.

The property itself was new and very nice -- the 2-story lobby was a nice touch. My room was a Queen/sleep sofa configuration and it was huge -- I'd happily take this kind of room when I travel with the whole family. The walls were thick enough that noise (except for closing doors) was not a problem. A/C was the old style units with dial settings rather than a numerical thermostat, but it worked fine.

I walked past the pool/whirlpool and both looked small -- smaller than a normal backyard pool or standard hot tub in my neighborhood. I used the business center to print my return flight boarding pass: the single computer & printer were nothing special but got the job done.

Breakfast was standard HIE fare, with a few unusual donuts mixed in (they must get those locally). The breakfast room was a bit small for the size of the property and the staff were not quite keeping up with the Sunday breakfast rush, but that was in part due to large wedding party eating together.

Front desk staff were very friendly (this is Minnesota) and helpful. They had a little dice game at check in, and I won some hand sanitizer.

  • Stayed August 2009, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, WI
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 31 December 2008

This facility is a pretty standard mid-range motel. It is very convenient to the freeway (I-35E), with a shopping center and various restaurants and gas stations nearby. The rooms are nothing special, but our room with a king bed was generously sized. The room included a small refrigerator and microwave. Continental breakfast is included (various pastries, etc., yogurt, pre-made eggs and sausage, cereal beverages). Walls are thin, so expect to hear your neighbors' discussions and TV.

Please watch out for extra "energy" surcharge on your bill. I made the reservation at a designated rate, plus tax, on the Holiday Inn web site. The final bill, however, had a $2/day extra energy charge tacked on. I thought this was outrageous (not to mention pretty sleazy for a company like Holiday Inn), and I complained to the front desk when I checked out. They reversed the charges without argument. That's nice, I suppose, but I wonder how many people just don't notice the extra phony charge or assume it's some sort of Minnesota state fee, and then pay it without objection. This attempt to weasle an extra $2 a day, though not a lot of money, left a bad taste in my mouth. I'll stay elsewhere next time (there's a Country Inn right next door).

  • Liked — Convenient to freeway; continental breakfast.
  • Disliked — Extra energy charge added to bill.
  • Stayed December 2008, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
1 Thank MinnViking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgrmary, General Manager at Holiday Inn Express Vadnais Heights, responded to this review, 31 March 2009
Thank you for your honesty in your review. We have relayed your feedback to the ownership group and your comments are being reviewed. We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Vadnais Heights hotels

Chicago
1 review
5 of 5 bubbles Reviewed 20 September 2008

I have been traveling to this area on business for the last few months and have come to call the Holiday Inn Express - Vadnais heights my home away from home!

The hotel is new and very nice. I love the trendy/contemporary decor, free hot breakfast and very accomodating staff. I stay at a lot of hotels and this is honestly one of my favorites. I usually try to pick a Holiday Inn brand to get my Priority Club points and I initially stayed at a few other Holiday Inn/Holiday Inn Express hotels in the Minneapolis/St Paul area before finding this one which has turned out to be the best.

I can't say enough about the staff which has bent over backwards to accomodate my every need. In addition, I also love the restaurant/bar that is connected to the hotel. (You will find me there anytime there is a baseball or foot ball game). It is one of the only bars/restaurants that I feel comfortable going to alone.

Also, I have found this hotel to be priced very competitive with other area hotels.

I liked this location so much that I recommended it to my son's soccer team and the whole group raved about the location/service. We took the kids to the Mall Of America which is not that far away.

I think you will like it also.

  • Liked — New Hotel, Great Location, Great Bar/Restaurant Attached, Great Staff!
  • Disliked — Nothing Really
  • Stayed September 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Jonny5Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgrmary, General Manager at Holiday Inn Express Vadnais Heights, responded to this review, 31 March 2009
Thank you for the wonderful feedback! Our friendly staff loves to be reminded of their hard work. Your comments will be forwarded to them.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Vadnais Heights

Property: Holiday Inn Express Vadnais Heights
Address: 1100 East County Road E, Vadnais Heights, MN 55110
Phone Number:
Region: United States > Minnesota > Vadnais Heights
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Vadnais Heights
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Vadnais Heights 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
109 non-smoking guestrooms. All corridors are inside. Large well lit carport at entrance. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Express Vadnais Heights Hotel Vadnais Heights
Vadnais Heights Holiday Inn
Holiday Inn Vadnais Heights

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