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“Roomy stay, great service, good food, nice beds. Great with the pool”

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Country Inn & Suites By Carlson, St. Paul Northeast
Ranked #1 of 3 Hotels in Vadnais Heights
Certificate of Excellence
Reviewed 28 July 2014

For our first stay at the Country Inn this was a home run. The room was nice and roomy with two beds, a nice TV, work table and a couple side chairs. The beds were comfortable for most, although it was a little firm for my back. The air conditioner worked well and we were well chilled when sleeping. The varied breakfast each day was nice and I was impressed by the different ways to prepare eggs. Plus waffle machine, other daily breakfast bread, plus cereal, juice, breads, pastries. Good coffee choices.

A nice pool open to midnight and a water slide on the weekends make it a great place to spend a little time.

But the hotel staff put this over the top. Housekeeping did a good job on the rooms, the pantry staff keep breakfast well stocked even during the weekend rush. I appreciated the new hot sauce when needed. But Travis on the front desk was above and beyond with anything we needed to make our stay perfect. I can't say enough about his attention to detail and satisfying the customer. I wish I could have found him in person to say so but this is the next best thing.

Room Tip: The low numbered rooms are near the staircase leading to the pool. That can be good if you plan to...
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  • Stayed: July 2014, travelled with family
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Thank On_the_go_with_joe_m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnStPaulNE, General Manager at Country Inn & Suites By Carlson, St. Paul Northeast, responded to this reviewResponded 8 August 2014

Thank you for taking the time to review the Country Inn & Suites regarding your stay. We are pleased you found our rooms comfortable and clean, and our complimentary breakfast exceptional. We are especially proud of all of our staff for making your stay enjoyable. We are glad that Travis helped make your "stay perfect" as well. He is appreciated for his exceptional customer service and is definatley a valuable asset to our team.

Sincerely,

John Nygaard
General Manager

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Reviews (252)
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183 - 189 of 252 reviews

Reviewed 15 June 2014

I stay every month at this hotel, it is almost a second home for me. I have also stayed at the competition (Holiday Inn) across the street. I prefer the Country Inn & Suites because of the fitness centre, the breakfast buffet and the silence. The wifi connection is also very good for working.
The rooms have always been clean for me, the staff are very friendly and the beds are super comfortable. The breakfast buffet has fresh fruit and is served on real dishes.
Excellent value for money

Room Tip: Room 214 has a jacuzzi whirlpool bath which is wonderful.
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  • Stayed: May 2014, travelled on business
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Thank Dylan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

The room was mostly clean, but the housekeeping is very poor. I found peanuts on the bathroom floor behind the trash can - so obviously the bathroom floor had not been cleaned since at least the last guest. Also found peanuts in plain view on the carpet - so must not have vacuumed after last guest. There was a used, dirty towel from last guest hanging on the shower curtain when I arrived. And the bed skirts had large, easily seen stains. When I returned the next day for night 2 of my 2 nights stay I found my dirty towels had been removed - but no clean towels put left to replace them. And the bathroom wastebasket was sitting on the vanity instead of the floor. Any one of these is not a big deal, but taken all together it spells poor housekeeping.
Bed was comfortable, but they are still using thick, heavy bedspreads. I don't care for them because they fell very heavy when you sleep under then. And bedspreads are notoriously difficult to keep clean. Most hotels have gone to double sheeting a blanket with a small throw at the end of the bed.
The staff is friendly, but the housekeeping and cleaning still need work.

  • Stayed: June 2014, travelled on business
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1  Thank B W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnStPaulNE, General Manager at Country Inn & Suites By Carlson, St. Paul Northeast, responded to this reviewResponded 8 August 2014

Thank you for taking the time to respond to Trip Advisor regarding your stay at the Copuntry Inn & Suites. We are truly sorry for the poor housekeeping conditions you encountered during your visit. We have wroked diligently with our housekeeping staff to correct these issues. We do expect to update our guest rooms with a new bedding package in the near future that will include triple sheeting and a decorative throw. We are pleased that you found our staff helpful and friendly during your stay.

Sincerely,

John Nygaard
General Manager

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Reviewed 26 March 2014 via mobile

Rooms were quiet and super clean. Staff was great. Pool and water slide empty. Very clean . Kids and niece had great time. The breakfast Buffet was extensive and the fresh fruit offered was so good. Stayed for 3 nights awaiting our niece/granddaughter's arrival.

Stayed: March 2014
Thank Nursewestfall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnStPaulNE, General Manager at Country Inn & Suites By Carlson, St. Paul Northeast, responded to this reviewResponded 14 April 2014

Thank you for your review and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean, quiet rooms, our extensive breakfast, and that our staff made your stay enjoyable. We enjoyed having you stay with us!. We look forward to your next stay!

Please friend us on Facebook to stay informed of our upcoming specials!


Dan Sullivan
General Manager
Country Inn & Suites - St Paul Northeast

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Reviewed 7 December 2013

Top notch hotel! The manager and staff were very good. We stayed over the Thanksgiving day holiday and will stay again the next chance we get. Safe, clean, cozy, and a value. The breakfast was real good, with very friendly staff. I felt like family when we stayed here.

Room Tip: Third floor was very good
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  • Stayed: November 2013, travelled with family
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Thank matt m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnStPaulNE, General Manager at Country Inn & Suites By Carlson, St. Paul Northeast, responded to this reviewResponded 16 December 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staff and breakfast! We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!

Thank you,
Erin Murphy
General Manager
Country Inn & Suites St. Paul North East

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Reviewed 12 September 2013

This was a nice place. Loved location It was on a dead end street. The grand kids loved the pool and slide. We had a great visit partly because we found such a nice place to stay. Will look forward to staying at this place again.

  • Stayed: August 2013, travelled with family
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Thank Kmc938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnStPaulNE, General Manager at Country Inn & Suites By Carlson, St. Paul Northeast, responded to this reviewResponded 14 November 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the pool area. We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!


Dan Sullivan
General Manager
Country Inn & Suites - St Paul Northeast

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Reviewed 4 September 2013

Stayed with family during soccer tourney. This is newer property, well maintained. Room was clean. Large Pool area with water slide for kids. Outdoor patio for Typical breakfast for this type of chain.

  • Stayed: July 2013, travelled with family
    • Value
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    • Cleanliness
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Thank khoheisel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnStPaulNE, General Manager at Country Inn & Suites By Carlson, St. Paul Northeast, responded to this reviewResponded 14 November 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the pool area and waterslide. We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!

Dan Sullivan
General Manager
Country Inn & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, St. Paul Northeast

Address: 3505 Vadnais Center Dr, Vadnais Heights, MN 55110-5192
Phone Number:
Region: United States > Minnesota > Vadnais Heights
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Vadnais Heights
Price Range: £73 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, St. Paul Northeast 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Located at Interstate 35E and County Road E, the Country Inn & Suites, St. Paul Northeast is your home away from home in the Twin Cities. With its close proximity to many area attractions, including Downtown St. Paul, Xcel Energy Center, Science Museum of Minnesota, St. Paul Cathedral, James J. Hill House and Maplewood Mall, you are just minutes from enjoying what St. Paul has to offer.The Country Inn & Suites, St. Paul NE offers complimentary continental breakfast with waffle bar, free weekday lobby newspaper, free wireless internet access, a business center, fitness room, indoor heated pool, whirlpool and guest laundry facility. The hotel also features a 90 foot weekend waterslide, which is open Fridays 5 PM to 10 PM, Saturdays 9 AM to 10 PM and Sundays 9 AM to 11:30 AM.At the Country Inn & Suites, St. Paul NE there are many room type choices available, including king and queen guest rooms, one bedroom, whirlpool and extended stay suites with microwave and refrigerator. All of our beautifully decorated guest rooms feature a work desk with ergonomic chair, free local telephone calls, iron and ironing board, hair dryer and cable TV with HBO and ESPN. ... more   less 
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Also Known As:
Country Inn And Suites St. Paul Northeast Hotel Saint Paul
Country Inn Saint Paul
Saint Paul Country Inn

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