Castello de Velona, is very beautiful, the view is spectacular. The place is clean and nice. A special attention is to the amenities, the shampoo, soap and moisturizer of Castello himself are sensational. The best I've ever used.
However, it is not a cozy place, with human warmth, the staff are cold. Not all, but most of them. I saw a manager catching the attention of the staff in front of the guests, I do not think that's ethical. Also to consume wine in the hotel is unfeasible because the prices are out of the standard even for resorts / spa. I do not know if I would stay at this hotel again. The compliment goes to receptionist Elga, very attentive; and for the valet.More
- Free Wifi
- Free Parking