We stayed for one night on Sunday 10-7-12 - going to attend the Robert Irvine Live Show.
Check-in: Front desk staff was very short and not at all friendly. The lady had a very unproffesional outfit on. Not pleasant, nor informative. Basically "sign here - here's the key". This was the first encounter with an employee, however it was the attitude of nearly everyone we met.
Room: Clean, hideous carpet and decor. Beds had a blanket that was more like a floor rug. View of a swamp, not that they had much choice considering it's either that or the highway. Bathroom was small, but clean and efficient. This was the first time I had seen a Sharps Container on a counter - kind of gross and I am not sure how this is necessary being as I have never seen one at a hotel before.
Pool: did not use. Seemed like a big enough area. However, the hot tub looked really gross and dirty.
Employees: I met only three (out of maybe 30) friendly staff members. Here is how they were:
Rude / not helpful: front desk, cash counter, bar tender, waitress, rewards points counter, floor stadff.
Helpful and friendly: One male housekeeper, one rewards points counter clerk, and one breakfast waitress.
I would not recommend staying here, however if you must be in the area sadly this is one of maybe 3 choices. I would choose the other two.
- Also Known As:
- Northern Lights Hotel Walker
- Northern Lights Hotel And Casino