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“Superb customer service and facility”

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Hampton Inn Minneapolis/St. Paul-Woodbury
Ranked #2 of 8 Hotels in Woodbury
Certificate of Excellence
Mahtomedi, United States
2 reviews
“Superb customer service and facility”
Reviewed 5 August 2014

My wife and son (toddler) spent a night at the hotel on vacation. The customer service provided by every staff member was superb. Clean, well-kept facility, attentive breakfast attendant, smiles all around. I travel extensively for business and would be impressed by this level of customer service anywhere. I recommend this facility for business or pleasure.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Hampton Inn Minneapolis/St. Paul-Woodbury, responded to this review, 13 August 2014
Dear Charles S,
Thank you for your review of the Hampton Inn Woodbury. I am so happy to hear you enjoyed your stay with us and that our staff provided great service! Please remember us the next time you are in the area.

Sincerely,
Jamie S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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358 reviews from our community

Traveller rating
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See reviews for
162
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93
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Omaha, United States
1 review
Reviewed 5 August 2014

Nice and clean and quiet rooms. Pillows could be better, but I find most hotel pillows that way. Pool, while a little small, is very nice for kids to play in. Hot tub nice to parents. Free breakfast is very good! Location is fantastic being close to interstate, gas stations, restaurants. Highly recommend!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Hampton Inn Minneapolis/St. Paul-Woodbury, responded to this review, 13 August 2014
Dear Tom S,
Thank you for your review. I am so happy to hear you enjoyed your stay here at the Hampton Inn Woodbury. I'm sorry to hear our pillows were not to your liking. We appreciate you recommending us to others and hope to see you again soon.

Sincerely,
Jamie S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waukesha, Wisconsin
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014

When we got there the carpeting was being cleaned in the rooms. While I was glad to see they clean the carpets, our first night there the carpet was still wet. This was a 4th of July weekend family vacation with our grown children and the grandkids. Their other two room's carpets were wet as well. The 3 rooms were very clean and quiet. I thought the beds were comfortable, my adult children did not. (The beds were on the firm side) Breakfast buffet was excellent with a fresh and large variety of food choices for everyone. Pool area was clean and pool temp was refreshing. We tried to pick a Hampton Inn location that would be centrally located to our activities, and it seemed out of the way, without actually being out of the way. ( about 7 miles or so to downtown) There was a great steak restaurant (Bonfire) next door, and we could see the freeway but didn't hear the traffic. Staff was very accommodating to help or assist anyway guests needed. I would go back, my husband and I like Hampton Inns. As a chain, these are very nice, comfortably pleasant hotels without being super expensive. It was overall quiet, clean, and relaxing.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cindy_53188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Hampton Inn Minneapolis/St. Paul-Woodbury, responded to this review, 13 August 2014
Dear Cindy_53188,
Thank you for reviewing the Hampton Inn Woodbury. I am so happy to hear you enjoyed our complimentary breakfast and staff during your recent stay with us. I am sorry for any inconvenience caused due to the carpet cleaning process. We hope to have the opportunity to have you as our guest the next time you are in the area.

Sincerely,
Jamie S.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crystal Lake, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2014

Met my needs very well during the BMW MOA rally. A clean, air conditioned room (with a quiet A/C unit) and omelets in the morning better than at most other Hampton Inns. Eating area was a little cramped, especially on Saturday morning.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank William J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Hampton Inn Minneapolis/St. Paul-Woodbury, responded to this review, 13 August 2014
Dear William J,
Thank you for reviewing your stay at the Hampton Inn Woodbury. I am so happy to hear you enjoyed our clean rooms. We hope to see you again the next time you are in the area.

Sincerely,
Jamie S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Akron, OH
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 28 July 2014 via mobile

We stayed here for two nights while we were in town for a wedding. It is in a great location - close to the interstate and nice shopping and restaurants. We are from Ohio and were able to navigate just fine. The property is about 15 minutes from the mall of America and the airport.

The staff at the front desk was very pleasant and always willing to answer our questions. Late afternoon into the evening they had warm cookies that my kids were thrilled about. The breakfast area is very cute and cozy, but small. That was never an issue, though, since the property is a smaller Hampton. My husband took our two young kids into the pool. They loved it - it was clean and a great temperature.

The rooms are more of the older style Hampton Inn, but worked fine. The shower was a bit small but wasn't an issue. We had no problems with noise and were able to sleep just fine. Overall a wonderful stay!

Stayed July 2014, travelled with family
Helpful?
2 Thank sheltie3x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Hampton Inn Minneapolis/St. Paul-Woodbury, responded to this review, 13 August 2014
Dear Sheltie3x,
Thank you for taking the time to review your stay at the Hampton Inn Woodbury. I am so happy to hear our hotel accommodations worked well for you and the wedding group. We hope to have the opportunity to have you as our guest the next time you are in the area.

Sincerely,
Jamie S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2014

Hampton in Woodbury, MN is very nice and clean. We enjoyed our 3 days. The staff is attentive to your needs and very personable. Easy access to Highways and minutes from Mall of America, Restaurants, great sights.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank 761yvonnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Hampton Inn Minneapolis/St. Paul-Woodbury, responded to this review, 13 August 2014
Dear 761yvonnes,
Thank you for your review of our hotel. I am so happy to hear you enjoyed your stay here at the Hampton Inn Woodbury and found our accommodations to be clean and staff was friendly. Please come back again.

Sincerely,
Jamie S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2014

Used HH points for this stay. Quick friendly check in. Gave us a number of welcome refreshments due to HH Gold status, nice.

Rooms are a bit dated but very clean. Pool is small, kids used and enjoyed it. Lobby has been nicely remodeled.

Bonfire Restaurant next door is good and a very short walk (parking lot is connected).

Overall pleasant stay.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AC197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Hampton Inn Minneapolis/St. Paul-Woodbury, responded to this review, 13 August 2014
Dear AC197,
Thank you for your review of the Hampton Inn Woodbury. I am so happy to hear that your stay with us was a pleasant one. We hope to have the opportunity to host you again on your next trip to the area.

Sincerely,
Jamie S.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Minneapolis/St. Paul-Woodbury

Property: Hampton Inn Minneapolis/St. Paul-Woodbury
Address: 1450 Weir Dr, Woodbury, MN 55125-4408
Phone Number:
Region: United States > Minnesota > Woodbury
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Woodbury
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Minneapolis/St. Paul-Woodbury 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Plan your next stay at the Hampton Inn Minneapolis/St. Paul-Woodbury only 3 miles from St. Paul. Located near many large business, our hotel is perfect for business travelers. We are only 15 miles from the Mall of America or shop locally at Tamarack Village. All Hampton Inn guest rooms include free internet, free hot breakfast (or grab a On the Run breakfast bag), free hot tea and coffee in the lobby. Relax in our pool or whirlpool or use our fitness facility. ... more   less 
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Also Known As:
Hampton Inn Minneapolis/St. Paul/Woodbury Hotel Woodbury
Hampton Inn Woodbury
Woodbury Hampton Inn

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