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“NOT GOOD......Avoid!!”

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Key Inn Saint Paul - Woodbury
Ranked #8 of 8 Hotels in Woodbury
Sherman Oaks
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“NOT GOOD......Avoid!!”
Reviewed 13 January 2011

When I checked in for an overnight stay not a single word was mentioned about the construction they were doing on the roof.

You'd think since I was checking in so late it might be likely that I'd want to sleep in (Which I did) and give me an option of which room since they have multiple buildings.

I was put on the top floor which of course was directly under the roof construction that started at 8 am!!!

I went down to complain so they moved me to the other building but didnt' bother to clarify that there is NO Internet/WIFI access in that building so when I woke up I couldn't get any work done.

I emailed the general manager to express my dis-satisfaction and never got a reply.

  • Stayed December 2010, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank DJ_in_LA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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93 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Onalaska, WI
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 May 2010

Great motel, great price, great experience.

The employees at this motel provided the best customer service I have experienced in my many years of traveling. From the minute we checked in, the staff were exceptional - kind and genuine. Checking in was quick, efficient and friendly, when we did not have a clicker in our room staff delivered one to the room with a HUGE smile. The front desk staff answered my phone call using my name making me feel as though they wanted to help....I commend the management on their customer service training and their exceptional staff in Woodbury.

I have traveled for years and rarely have I recieved this wonderful service. I would recommend this motel highly.

  • Stayed May 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LisaBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toledo, Ohio
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 January 2010

This is a non-renovated Red Roof Inn. Service was good and location is excellent. Just off the freeway-less than a mile from a large mall and retail district. Rooms are a challenge-my curtains had holes in them. Trash bags were apparently left overnight in the breezeway area. Good signage.

  • Stayed January 2010, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dirk S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
walut grove, az
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 June 2009

Rates were high for the accomidations. Shower had major damage along both sides, the wallboard was rotten. Fee Wi-Fi at $8/day. No refers, no microwaves, but large rooms. Staff was friendly, maids left towels daily outside the room which was nice as we had a "do not disturb" sign posted. We were on the quiet side, but facing a bar with live music on Sat night. At $65/night guess I expected more.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank upfisk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csegarra
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 May 2009

If you don't mind no fridge, no hair dryer, only 2 towels and no coffee pot it's a cheap place to sleep. The carpet had dog hair all over. The parking lot is tiny and full of pot holes. There are people who LIVE here full time.... kids running around unsupervised everywhere... But we did get some free dog [--] under one of the beds! (must not do a very good job cleaning) - no cleaning service came over our 2 days there... very cheap... never going back

  • Stayed May 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank csegarra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dinosaurland, Utah
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 October 2008

I chose this hotel since it was somewhat central to where I was going on my visit. It was definitely cheaper than some alternatives and the reviews I read seemed reasonable. I booked for 2 nights. The check-in seemed a little more complicated than it needed to be, but was okay. My room was in the back part of the hotel, 2nd floor (doors on the outside of the building), across from the bar next door. The room seemed quite adequate - clean, nice bed, good tv, etc. However, when I decided to sleep at 10:30pm, the band started up next door. The volume would go up quite a bit when the outside door was opened. About midnight, I decided to give up, check out, and sleep in the car at some restarea on the highway. However, I couldn't get a refund. So, I settled for the desk calling the police, to get the bar to shut their doors, and use the AC in the room as white noise. That solved the problem, but I wish it had been addressed by the hotel. The lady at the desk mentioned that she had to do the same thing the week before. Hum. (And, yes, maybe I should have complained earlier). I stayed the second night, using the air conditioner, and had no problems. So, in conclusion, it may be a reasonable place to stay, if you can cancel out the noise somehow. Or stay in a different part of the hotel.

  • Liked — Centrally located, given where I was going
  • Disliked — The noise from the bar next door
  • Stayed September 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Cleanliness
    • Service
Helpful?
3 Thank Emophiliac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
168 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 19 June 2007

I stayed in this hotel since it allows dogs and I was in town for a large competition. Many of us stayed at this hotel, it has nice grass areas for walking the dogs.

This hotel is very basic. Outside corredors, no elevator, No coffee maker in room, but by the front desk is a machine with not only regular coffee, but will make fancy mocha/vanilla latte as well.

The AC worked well, the beds and pillows were comfortable. It was basically clean, nothing fancy. The staff was very friendly and helpful.

Directly next to the hotel is a business complex area on one side, down the main drag is everything from Target to coffee places, lots of places to eat.

The drawback was some "interesting" people who also stayed at the hotel. One morning the SWAT team raided 2 rooms - really I'm not kidding! I had felt safe since our group occupied probibly 80% of the
rooms and we all had very large black dogs. However the last night I stayed, most other competitors had moved onto another city, only a few of us were left. I noticed that there were several other
"interesting" people staying in the hotel. They never bothered me but
I tried to stay very aware and careful. I would not stay here again due to the safety concerns.

  • Liked — Allowed dogs, friendly staff
  • Disliked — other guests - safety
  • Stayed June 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Flatcoatfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Key Inn Saint Paul - Woodbury

Property: Key Inn Saint Paul - Woodbury
Address: 1806 Wooddale Dr, Woodbury, MN 55125-2902 (Formerly Red Roof Inn Woodbury/Saint Paul)
Region: United States > Minnesota > Woodbury
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #8 of 8 Hotels in Woodbury
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Key Inn Saint Paul - Woodbury 2.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Woodbury
Woodbury Red Roof Inn

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