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“A Definite Winner”

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Palace Casino Resort
Ranked #3 of 47 Hotels in Biloxi
Certificate of Excellence
GreenLeadersSilver level
Hattiesburg, MS
Level Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“A Definite Winner”
4 of 5 bubbles Reviewed 27 July 2014

My visit was an enjoyable and refreshing change of pace from my other Coast casino visits. Their being smoke-free was the principal factor in making my first hotel visit here. I had visited the casino area on previous visits, but this was the first that involved an overnight stay.

I give high marks to the Palace for my overall experience. There were a few minor “negatives,” but the “positives” easily outweighed any minor problems.

The parking garage is well lighted, well-designed, and user friendly. It was convenient for self-parking and for access to casino and to elevators to upper floors. One of better casino garages on Coast, I feel.

The hotel has good security with regards to floor/room access. A room key is needed to get to residential floors. The first time visitor may have a bit of a problem in finding the elevators. They do a pretty good job of hiding them at the casino floor level. They are not visible initially. One thinks he is entering the bar or restaurant instead of an elevator access point.

Hotel rooms are modern and comfortable. My particular room provided a good view of the Back Bay. Not a big deal, but there were a couple of quirky things regarding the room. The switches to two different lighting components were devilishly hard to locate. I eventually managed to avoid calling maintenance. A bathroom door had an unnecessarily strong spring that made coming/going something of an annoyance. I found, even as a single male, that the bathroom vanity was a bit small and crowded. No other room problems.

I was disappointed that the upscale bar and adjoining restaurant were closed (Monday-Tuesday). I had looked forward to dining at Mignon’s or in the adjacent bar. No luck that night. A second disappointment occurred when I went to plan B and finally decided to eat in the sports bar. I wasn’t expecting anything special, but I did expect to be able to get reasonably good chicken wings and a beer. No complaints about the beer—special prices—but, the wings were another story. May well have been the worst tasting Buffalo chicken wings I’ve ever consumed. I don’t think it was an “off night”—they probably are the same every night. I won’t be ordering them again.

I did manage to find time to spend some quality time in the casino. That experience is covered in a separate Palace Casino attraction review.

Room Tip: Request room with bay view.
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  • Stayed July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank ColonelDoctorDennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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869 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (236)
Date | Rating
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English first
New Orleans
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 25 July 2014

My friends and I decided to spend the night here before the end of summer. Although the weather didn't cooperate, we enjoyed lunch and drinks at Wahoo's. It was too chilly to spend any time in the pool as it was overcast. The experience was quiet; however we has an anxious moment as we came back from the casino around 10:30 when our key wouldn't open our door. The green light came on, but the door wouldn't open. One theory is that the slidebar on the door may have slid closed. Finally, our room door did open, relieving everyone's concerns about how we were going to get access to our luggage etc. for the night.

The staff was nice and very helpful (almost a little too much so in the case of one glib bellman).
Overall, we would return.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank kenla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baton Rouge, Louisiana
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

Stayed in the casino hotel 2 nights. At the end of the hall, our room was quiet. Could see the water & bridge but mostly saw the roof of the lower level & some storage containers. Don't stay in 426, 427, 428, 526, 527, 528. Room was nice. Stacked grill restaurant served a good breakfast, bakery had decent scones & cookies. Casino ate our money :(

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank ponchy6567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharpsburg
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

An excellent resort in Biloxi, MS which is entirely smoke free. It was a pleasure to be in a casino without the smoke haze. All aspects of this resort exceeded my expectations. The entire staff was exceptional. I tried two of the restaurants, Contact Sports Bar and Wahoo's Poolside Bar and Grill, which the food and service were great. The room I had was a corner room which allowed two views of the bay. I was totally satisfied with all aspects of my visit and will go again. .

Room Tip: Unless you plan to spend your entire visit in the casino, pay the extra amount and get a room with a...
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  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Dewitt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 17 July 2014 via mobile

Several co-workers and I visit the Palace once a year for a teachers retreat. We love that it is non-smoking, the rooms are beautiful, and the restaurants are excellent. they also have a beautiful pool area with a poolside restauraunt and bar. We are not much for gambling, so we don't spend to much time on the casino, but the fact that it's non-smoking is a huge plus. I highly recommend staying here. We love it!

Stayed July 2014
Helpful?
3 Thank Ladycheree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Orange, Florida
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 17 July 2014

Hello! This Casino hotel was enjoyable mostly because of the smokeless casino. The rooms had paper thin walls, We had some really loud neighbors. I don't want to be gross, so won't say the details. They also were loud early before 7 AM.

The elevator was tricky to learn how to use. It took a little to get used to. It is supposed to be a security thing but it needs to be updated.

Also the pool is like a maze to get to. If is ok if you want a long walk to the pool. After you go to the pool, you have to walk wet a long way back to your hotel room.

I like gambling in a non smoking room but I think I would stay somewhere else and just drive there to gamble.

Room Tip: You might like a room facing the water. We did not have that. We had a roof top view.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank pt32127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sautee, Georgia, United States
Level Contributor
165 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

We just recently returned from the Palace and I must say the visit was better than great. Our visit was for out 57th Anniversary and I mentioned it when I booked with the Palace several weeks in advance. Low and behold, when we checked in, the Front Desk Person said to us Happy 57th Anniversary and your room is ready. We went to our room and found that we had a balloon corsage with "Happy Anniversary" and a cold down bottle of Champaign - what a way to greet us and it was outstanding. The food at the Buffett was great and the Stacked Grill was also awesome as we ate there for breakfast every day. The staff as always was friendly and very helpful and I was sorry we had to leave. I must rate this as above five (5) dots because of the Palace recognizing Senior Citizens.

Room Tip: Get a room on the upper floors, the view is outstanding.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Von K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palace Casino Resort

Property: Palace Casino Resort
Address: 158 Howard Ave, Biloxi, MS 39530-4744
Phone Number:
Region: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Biloxi
#2 Luxury Hotel in Biloxi
#3 Romantic Hotel in Biloxi
#4 Family Hotel in Biloxi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Palace Casino Resort 4*
Number of rooms: 236
Official Description (provided by the hotel):
Palace Casino Resort is the only smoke free casino on the Mississippi Gulf Coast and the premiere destination for luxurious accommodations, superior guest service and endless excitement. Nestled along the beautiful Gulf of Mexico and Biloxi’s Back Bay, the resort offers newly renovated hotel rooms and suites with stunning views, award winning restaurants, non-stop gaming, championship golf at The Preserve Golf Club and amazing amenities to complement your stay. ... more   less 
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Also Known As:
Palace Hotel Biloxi
Palace Biloxi

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