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“Have stayed at this hotel on several occasions”

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Best Western Plus Cypress Creek
Ranked #16 of 47 Hotels in Biloxi
Reviewed 3 March 2014

As the title states, I have stayed at this hotel a number of times on business and the staff is excellent - courteous, accommodating, knowledgeable and efficient. I have no negative comments about this hotel, especially at $75 a night. It's just a few miles from the beach, casinos, and other attractions.

Just one drawback, and that was only on my last trip there: There was a problem with the wifi - I ended up having to get an ethernet cord from the front desk to even get wifi, and this was after talking on the phone with the technical support people, as well as getting the front desk attendant to reboot the router. That said, I'm sure they have it fixed at this point, and the fact that they have ethernet cables available for their guests is redemption enough for me, and just plain considerate and efficient.

They have since added eggs and sausage to the continental breakfast. While I understand they are on a budget, the eggs are very likely the kind you get from a cardboard carton. Fresh eggs would be much preferable, but the sausages, sausage gravy and biscuits are a nice touch. Biscuits were a little dry, but for free, I'm not complaining.

Overall, I would definitely stay here again, and I would recommend this hotel to a friend.

Room Tip: The elevator is really slow, so if you don't like using the stairs - or can't for some reaso...
  • Stayed: February 2014, travelled on business
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1  Thank Joshua K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (417)
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273 - 279 of 417 reviews

Reviewed 1 March 2014

Checked in for one week while visiting family in the area. First impression - found lobby very clean and nicely furnished. Clerks were welcoming and room was very clean with nice clean and fresh linens. Breakfast area was nicely furnished with a good selection of breakfast items and plentiful. Manager was very visible and inquired often as to how our stay was. Would recommend this hotel. For those that are looking for reasonably priced accommodations for casinos in Gulfport, it is about a 10 min. ride

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank johnwa2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

Clean, comfortable, reasonable price, nicely decorated room; on Sunday morning the manager was actually in the breakfast area preparing waffles and greeting guests, asking if everything was ok-unbelievable; great breakfast

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
Thank 927,729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

We went to visit our son at Keesler AFB and location was very convenient. Staff was fantastic, the place was clean and neat, breakfast was very good, including the heart shaped waffles for valentines day-nice touch! highly recommended!

  • Stayed: February 2014, travelled with family
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Thank dbellis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

Manager and desk staff were very helpful during a very inclement weather situation. Although short staffed due to closures due to ice/snow, the manager made sure room amenities and the breakfast area were maintained. We would stay at this location next time we are in the area.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Best Western
2  Thank Frank N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BiloxiHotels, Guest Relations Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 17 February 2014

Wow,......What a Awesome review. Thanks for taking time for your review. Our Southern Hospitality Team, is always ready to go beyond, one step. Recently we have improve our breakfast by adding biscuit and sausage gravy to our menu. Now we have 40" TV in all the rooms. We shall be glad to welcome you and provide the best hotel experience again during your next visit.

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Reviewed 14 February 2014

The room had a separate area with sofa and chairs, so it was almost like a suite. The only negative was that the treadmill in the workout room didn't work. As the review requires 200 characters minimum, and I have already said all that I want to say, the rest will not make much sense. xmxmxmxmxmmxmxmxmxmxmxmxmmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmxmx

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Edmund P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BiloxiHotels, Guest Relations Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 15 February 2014

Thanks for staying with us. Your title of review tells the whole story. We have cleanest and well maintained rooms to provide best hotel experience. I apologize as we did not meet with your expectations. Loose belt of treadmill was, fixed and tighten on the same day.
Recently we have upgraded our breakfast menu for more varieties of hot and cold food, keeping in mind healthy choice also. We have also done many upgrades to the property, new pool furniture, redecorating breakfast area and many more. We hope to see us again during your next visit to town.

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Reviewed 23 January 2014

Accidentally left behind valuable medical equipment on our way to Texas. Called over a day later and staff was able to locate and secure the items. Picked them up on our way back east over a week later. Very impressed with the honesty and helpfulness of the staff.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BiloxiHotels, Guest Relations Manager at Best Western Plus Cypress Creek, responded to this reviewResponded 4 February 2014

Wow,......What a Awesome review. Thanks for taking time for your review. Our Southern Hospitality Team, is always ready to go beyond, one step.
Recently we have improve our breakfast by adding biscuit and sausage gravy to our menu.
Newly added 40" TV, for better entertainment experience.
We shall be glad to welcome you and provide the best hotel experience again during your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Cypress Creek

Address: 7921 Lamar Pool, Biloxi, MS 39532-8724
Phone Number:
Region: United States > Mississippi > Biloxi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Biloxi
#5 Romantic Hotel in Biloxi
#6 Business Hotel in Biloxi
#11 Family Hotel in Biloxi
Price Range: £60 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Cypress Creek 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The BEST WESTERN PLUS Cypress Creek is conveniently located on the Mississippi Gulf Coast near the popular Casino row and many historic locations around Biloxi. Our hotel offers easy access to recreational opportunities including fishing, beaches and golf. Our hotel guests will also appreciate the variety of nearby dining and shopping options. ... more   less 
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Also Known As:
Best Western Plus Cypress Creek Hotel Biloxi
Best Western Biloxi
Biloxi Best Western

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