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“A Great Stay in a Premium Room”

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IP Casino Resort Spa - Biloxi
Ranked #6 of 47 Hotels in Biloxi
Certificate of Excellence
Stuart, Florida
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“A Great Stay in a Premium Room”
Reviewed 12 August 2014

Spend two days at the IP. One night in a regular room and the other in a premium room. Regular room was satisfactory but it was situated on a lower floor and facing the road below. Outdoor lights on the hotel beamed through the curtain sides and made it at time tough to stay asleep. I recommend paying extra and booking a premium room on a upper floor on the bayside. Just remember it will take a little longer to catch an elevator. The rooms are very well furnished, but needed a small refrigerator. Breakfast buffet was average. Dinner Buffet much better. Casino was nice, and the pool was awesome with a spa jacuzzi. I had an overall great stay at the IP Casino and look forward to my next visit!

Room Tip: Pay for a Premium room on a high floor on the bayside
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank jakejasper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (445)
Date | Rating
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  • French first
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English first
Beaufort, South Carolina
1 review
Reviewed 12 August 2014

Let me say it is the worst casino ever. The employees are rude and unprofessional. The hotel smells horrible. The rooms are very small. The casino is like a gas station casino. The drink servers were never to be found. We checked in at 10 pm and checked out at 11 pm on the same night. It was worth losing 100.00 that I payed for the room just to get away from there. We left and went to the Beau Rivage and stayed there an extra day. The Beau is the place to go.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terrea s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah S, Manager at IP Casino Resort Spa - Biloxi, responded to this review, 29 August 2014
Thank you for your feedback regarding your recent visit to IP Casino Resort Spa. We are very sorry to read the negatives in your review. We sincerely regret that we did not meet your expectations. Please understand that the experience described is not indicative of the high standards to which we hold ourselves. Your comments regarding your accommodations with our Director of Hotel Operations. The comments regarding the other areas of the property have been shared with the appropriate departments. Thank you again for your feedback, as it helps us to improve our overall guest experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lawrenceville, Georgia, United States
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 August 2014

We generally stay at Harrahs properties as we are part of their rewards program. Singed up for the IP rewards on a previous visit and must have spent enough as they sent us some comp stays. Stayed three consecutive nights and had a blast. The check in, Thursday about 9:00pm was quick and we ended up on the 13th floor. So happens to be my lucky number, and probably why they have a 13th floor. The room met my expectation and was nicer than the rooms Harrahs has offered me in their Biloxi property. I am not a high roller by any means, but IP made us feel a bit more valuable then Harrahs tends to do, and I have lost a lot more money at Harrahs.

The property is nice, has plenty of restaurant and entertainment choices. The gaming is adequate, and we actually found the machines loose enough to have a good time, and play for the entire three day stay. The only negative I found were the elevators, can be a lengthy wait each day a check out time, but that is typical of any casino in the area.

The housekeeping was great, we always came back to a very well cleaned room by 3:00pm. The rest of the staff we dealt with were also very nice and engaged as much as you wanted. This will be our new stay when visiting Biloxi, nice and casual, or dress up if you want. Good crowd and they made you feel welcomed.

Room Tip: My wife smokes,the rooms that end in 02 are at the end of the hallway and she could step out on the...
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  • Stayed August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Bernd R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snellville, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2014

this is by far the nicest newest hotel with the most amenities for the money it has best rooms best games most restaurants and quality for the price. when we went to Biloxi we went to all the casinos Harrah's , golden nugget ,etc this was the best of them all!

Room Tip: any room has to best the best
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Katy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
3 reviews
Reviewed 5 August 2014

The casino was so-so. Clean and very nice staff, but the buffet was nothing more than frozen food that they heated up and put on platters. It was disgusting. Also, a VERY large amount of children on the property. WHY... WHY bring kids to a casino, I will never understand.

Room Tip: The rooms were decent and clean, but the smoking room (my sisters room) was nasty. You could visuall...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank MarkA11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah S, Manager at IP Casino Resort Spa - Biloxi, responded to this review, 13 August 2014
Thank you for taking the time to contact us about your experience in the Back Bay Buffet. We strive to provide the freshest meats and produce to our guests, and are very sorry you were displeased with our offerings.

We deeply value our relationships with our guests and are committed to providing you with the highest level of service. If you have any further questions or comments regarding this matter, please feel free to contact us any time. We hope to see you again soon.
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Montgomery, Alabama
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 August 2014

After reading some of the reviews I wonder if we stayed at the same place. First, to put this in perspective, we are not smokers, our gambling is limited to nickel slots and we fully understand the IP's first priority is catering to gamblers and it is not hospitality or fine lodging. Our son and his family was just transferred to Keesler AFB, they live in a small house on the base and so we needed a place to stay when visiting them. We knew the IP was a casino and thought it would be fun to check it out. First the bad news. As no surprise, the smell of cigarette smoke was everywhere and one could not escape it except for in a non-smoking room or the non-smoking gambling room stuck off in a corner. It was omnipresent but not quite as "in your face" as some other casinos we have visited. Check-in was time-consuming. They had only two people to handle a long line of folks and since they took the "high rollers" first, it took a long time to check-in the regular folks. With a few exceptions, we found the staff to be callous and unfriendly. Smiles were almost non-existent. Parking, though free, was a drill - a parking deck with narrow spaces and one had to pray not to be hit by cars careening around the tight corners. The only options for breakfast were the buffet or a grab and go place. On the week-ends there is a sit-down option in the morning. The room was filthy. I quickly noticed a wayward hair on the toilet but normally I give a hotel a pass on just one hair. However, the next morning I was greeted by many hairs in the tub and all over the bathroom floor - it made me wonder what else they didn't clean. When I mentioned this to the person at the check-in/out counter she kinda "blew me off". Now for the good news. The room was much larger than usual and had a desk, a small table with two chairs, a larger chair and a comfortable bed. The view of the bay was very nice. We took a look at the pool area which was very large, had a large screen TV screen and was being used by a good-sized happy crowd including kids. We did not try the buffet but it seemed reasonably priced and the gambling areas were what one would expect of a casino. The IP is not on the water as are the other Biloxi casinos. We will not return to the IP - the smoke (we anticipated it to some extent but in emails to the IP we were led to believe there were more non-smoking areas), the unclean room and the bad attitudes of the staff are deal breakers for us. However, for people who smoke or don't mind smoke, like to gamble, see some shows, enjoy a typical casino buffet and hang around a nice, large pool, it may be a reasonable option.

Room Tip: Select a high room with a view.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah S, Manager at IP Casino Resort Spa - Biloxi, responded to this review, 20 August 2014
Thank you for your feedback regarding your recent visit to IP Casino Resort Spa. We are very sorry to read the negatives in your review. We sincerely regret that we did not meet your expectations. Please understand that the experience described is not indicative of the high standards to which we hold ourselves. . Your comments regarding your accommodations and check in have been shared with our Director of Hotel Operations. The comments regarding the other areas of the property have been shared with the appropriate departments. Thank you again for your feedback, as it helps us to improve our overall guest experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 August 2014

Our room was ready when we arrived.Front desk staff was excellent.Arrived using valet parking and the service of a bell hop,they both treated us like we were VIP's.After unpacking we proceeded to the casino,found a machine to our liking soon a cocktail waitress arrived and delivered a much needed drink after a long drive from Florida.We ate at the sports bar quick service and the food was great.Everyone we came in contact with could not have been any nicer.
We will return and looking forward to making some money.

Room Tip: Next to the elevator and ice machines.being seniors we have trouble walking.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank hankiespanky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about IP Casino Resort Spa - Biloxi

Property: IP Casino Resort Spa - Biloxi
Address: 850 Bayview Ave, Biloxi, MS 39530-1701
Phone Number:
Region: United States > Mississippi > Biloxi
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Biloxi
#3 Casino Hotel in Biloxi
#4 Luxury Hotel in Biloxi
#7 Romantic Hotel in Biloxi
#9 Family Hotel in Biloxi
Price Range (Based on Average Rates): £
Hotel Class:4 star — IP Casino Resort Spa - Biloxi 4*
Number of rooms: 1088
Reservation Options:
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Also Known As:
Ip Casino Resort Spa - Biloxi Hotel Biloxi
Ip Hotel Biloxi
Imperial Palace Hotel Biloxi
Imperial Palace Ms
Biloxi Imperial Palace

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