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Holiday Inn Express Hotel & Suites Canton
Ranked #3 of 8 Hotels in Canton
Reviewed 5 November 2013

This property is well-maintained and the staff is very accommodating. A colleague and I spent three nights while nearby on business. I had a problem with my first room which was rectified immediately at the front desk. The breakfast is perfunctory, but adequate, and the manager's evening reception is a plus. While not a problem for me, I will say that the group of 6-8 guests who gather in front of the entrance every night to smoke and drink beer, does not present a very good image to arriving guests.

  • Stayed: October 2013, travelled on business
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Thank 167Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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37 - 43 of 62 reviews

Reviewed 5 September 2013

Had a great stay there after having to change rooms from the first room we had as the room wasn't all the way clean so got a new one and from there everything went good. The breakfast was really good we stayed there from july 3 2013 and left july 7th 2013.

  • Stayed: July 2013, travelled with family
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Thank Andrea198406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

gps took us in the back way told the hotel front desk person and she said they need to update it so , you can come in the front side down the freeway. other then that the room was clean and the food was great for free, will stay here again like it a lot ,.....was in town for the 4 of july weekend ...front desk people was great and the cook for was always ready to help you with anything...

Room Tip: away from the pool......
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  • Stayed: July 2013, travelled as a couple
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Thank Lttina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013

We were checked in efficiently. Their carts either had flat tires or very wobbly wheels that were close to falling off, making it difficult to get our heavy load to our room. Walking into the room, we noticed immediately the heat ...no air had been turned on before our arrival, & a framed picture was missing over the bed. We did get a flat screen TV, microwave & fridge though. There was no desk, but we did get a small table with chairs. The room appeared clean overall until I noticed the bottom of the shower curtain was mildewy. I also almost tripped while taking a shower due to the slick bottom. The toilet flush knob was broken, so we had to open the top to flush. The printer in the business center was out of ink, but the desk clerk printed out an item for us. The beds were comfortable & we slept well. Breakfast was interesting...the cereal was stale, limited bread choices, & the refrigerator was freezing the food, making the boiled eggs hard as rocks & discolored. Immediately after reporting these problems to the kitchen staff person, she took care of us very well, bringing us out new boiled eggs, fresh cereal & even some wheat bread that I had requested. Even through we had problems, we had stayed on minimal points & were fine for a single night. At check out, the front desk woman said that the hotel is going through renovations & the problems are being addressed.

  • Stayed: August 2013, travelled on business
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Thank muchfuntravelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Canton, responded to this reviewResponded 4 September 2013

Dear muchfuntravelin,

Thank you for staying with us. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Jaime W
Case Manager
IHGCare

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Reviewed 6 August 2013

For the most part, this place was pretty good. The staff was very friendly and helpful and the breakfast attendant really stayed on top of things in the morning , making sure everything was clean and well stocked. The manager on duty the night we were there was very accomodating and patient with the numerous requests I made. The only problems I had was that the bed wasn't as comfortable as I would have liked,and the first room we were assigned to had an overwhelming smell, but all I had to do was tell the lady at the front desk and she took care of it right away by moving us to another area. I can"t give this one a perfect score but it wasn't too bad considering everything else.

Room Tip: second floor has an odor
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  • Stayed: July 2013, travelled with family
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Thank Justbutterbean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2013

This property is on a service road and not easy accessible. The motel had an odor, but the check in was good and the night service desk guy was extremely helpful. I used Priority Points, otherwise I wouldn't have stayed. The breakfast was predictable, with not much of a selection. It was late, and we were tired, but if you have another option, use it.

  • Stayed: July 2013, travelled with family
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Thank breeland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Canton, responded to this reviewResponded 1 August 2013

Dear breeland,

Thank you for being a IHG Rewards Club member and for leaving us a feedback. I appreciate your positive feedback on our front office staff and check in experience. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. However, I am sorry that you found our location not easily accessible. Please accept our sincere apologies for any inconvenience it may have caused you. Your patronage and support to the hotel is very important to us and I hope you will give our hotel another try.

Once again many thanks for your feedback.

Sincerely,

Lera P
Case Manager
IHGCare

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Reviewed 16 June 2013

Our family of 6, including one of my daughter's friends, along with my wife's sister's family of five, traveled down to Gulf Shores, AL for vacation last week. We chose to split up the 14.5 hour car ride on the way down, and spent the night at the Holiday Inn Express in Canton, MS. In researching hotels and room prices, I found this Holiday Inn Express to be a better deal than other hotels closer to Jackson, MS. Canton is only about 10-15 minutes north of Jackson. After arriving there, we realized that the lower price probably had to do with the fact that the area beyond the hotel was not the nicest. However, we were only staying there for a night, so it worked for us. We traveled into Canton to find a restaurant that I had researched on the internet, but couldn't find it (we don't think it's there anymore). We ended up driving around some scary areas in an attempt to the find the place, and quickly gave up and headed out of Canton. We had to get back on I-55 and travel towards Jackson in order to find a decent restaurant for dinner. Nearby to the hotel, there weren't any of the typical restaurants that you might find around hotels off the interstate. Our room was nice and clean and we fit all six of us in comfortably. We had two queen beds and a queen bed sofa sleeper. The room also had a mini fridge and microwave. The hallway was rather warm (I don't thing the AC was working out there), but our room was comfortable after we cranked up the AC. The night clerk wasn't exceptionally friendly, but the morning breakfast bar attendant was very friendly. The hotel only has an outdoor pool, so we were glad that the weather was nice enough to allow our kids a quick swim after our nine hour drive there that day.

  • Stayed: June 2013, travelled with family
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Thank PnB430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Canton, responded to this reviewResponded 3 July 2013

Dear PnB430,

Thank you for providing us with a very considerate review and thank you for staying with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

We hope to have the honor of serving you again should your travels bring you back to Canton.

Sincerely,

Janice A
Case Manager
IHGCare

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Additional Information about Holiday Inn Express Hotel & Suites Canton

Address: 157 Soldier Colony Rd, Canton, MS 39046-9783
Phone Number:
Region: United States > Mississippi > Canton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Canton
Price Range: £68 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Canton 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Canton, Mississippi hotel is the perfect place to stay during your vacation! Our new Holiday Inn Express Hotel and Suites Canton offers comfortable accommodations that are close to many sites where movies were filmed. Self-titled 'the Movie Capital of Mississippi,' Canton has hosted more than one movie crew. Canton is a historic town, which is one of the reasons why it has been featured in several major motion pictures. Just minutes from our Canton hotel is the historic Madison County Courthouse, where you can take a tour of the two movie museums and see what Hollywood projects featured this beautiful building. Canton is also known as the 'City of Lights'. Our Mississippi hotel is near the yearly Victorian Christmas Festival, which features a rare display of Christmas lights and exhibits. Located on Interstate 55, two miles from downtown Canton, our Mississippi hotel is a great place to base your business trip. Nissan Motor Corporation, 84 Lumber Company and Daifuku America Corporation are less than six miles from our Canton hotel, and we're also just a short drive from Jackson, making the Mississippi Coliseum-Jackson and the MS Telecom Centre just a half-hour away. After seeing Canton s many attractions, you will be able to relax at our Canton hotel s outdoor pool or workout in our health & fitness center. Come stay at our Canton hotel and see the newest addition to the Movie Capital of Mississippi. ... more   less 
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