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Holiday Inn Express Hotel & Suites - Cleveland
Ranked #3 of 6 Hotels in Cleveland
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“God hotel”
Reviewed 27 January 2013 via mobile

We stay here on occasion when we travel for swim meets. This hotel meets all our needs. I can't rave about any one facet of this place; it's just a good, solid Holiday Inn Express. It might be on the edge of reding an update, but still a good pace to stay.

Stayed January 2013, travelled with family
Helpful?
Thank Barry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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67 reviews from our community

Traveller rating
    24
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    18
    4
    1
See reviews for
23
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Fayetteville, Georgia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 December 2012

in town for business. the extremely customer oriented staff made the difference. i was there all week and the evening desk clerk was very helpful every night to help me find the best places to eat. breakfast was good and the morning staff was very friendly too.
room was clean and comfortable.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chuck b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Biloxi
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 November 2012

Blocked 10 rooms at this hotel 5 mos. in advanced for a group of teenagers. Told them I needed all the rooms on the same floor if at all possible. Also told them I needed late check out for 4 rooms and they told me to wait until closer to request late check out. They sent a contract 1 wk. before our trip had nothing about late check out tried to talk to manager and never could get a hold of her and she never would return my calls. When we got to hotel our rooms were not together and I asked about late checkout and they continued to put me off. Next morning we had to leave for our program early and wouldn't get back until after noon and told me we could only get late check out until 2:00 for 3 rooms. Asked if I could at least pay for one for bus driver so he could sleep so he could drive us back (6 hours) late that night. They said no. Housekeepers left at 3. They only had one person working Sat. Morning with a full hotel and knowing that many would be needing early breakfast. The poor guy had to work the desk and prepare breakfast.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkc58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Netherlands
Level Contributor
94 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 October 2012

We made a tour through the south of the USA. We spent one night in this hotel. The room was tidy and well. There is free WIFI. The breakfast is just to American standards. Nice hotel for in transit because there is not much else to do in Cleveland. Remarkably, no one knew existed of a beautiful attraction Dockery Farms. Only after many questions there ended.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Goetheer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Paso, Texas
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 21 August 2012 via mobile

I was here for 4 nights while on business in the area. The beds were comfortable rooms was clean. Fitness center was well maintained in addition to being open 24 hours. In the evenings a hospitality table was setup with great food catered from area restaurants and beer. All week Chris was more than helpful in addition to the rest of the front desk and breakfast staff.

Stayed August 2012, travelled on business
Helpful?
Thank ManfredBradford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 26 April 2012 via mobile

This is your standard holiday inn. With a couple of exceptations. One the have a reception (most don't), the staff was very nice, and some things about the cleaniness of the room bother me. There was a spider the size of a quarter I killed in the room. Also when the caulking was put around the tub it wasn't cleaned and it looks dirty and moldy.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sad12181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review, 8 June 2012
Dear Sad12181,

Thank you for your feedback. We are pleased you liked the location of our hotel as well as your room accommodations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry you were not fully satisfied with the room conditions during your stay. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississippi
Level Contributor
178 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 24 March 2012

Stayed here for 3 nights and it is a pretty standard hotel. The big plus is the breakfast. The service and quality of hot food was excellent. The staff kept it stocked with all of the food offerings so it didn't matter if you showed up at 7:30am or 8:00am there was always food available. The cookie in the afternoon as also a nice touch.
I would have given this review an Excellent had it not been for the extremely hot rooms. The fitness center was super hot and I was the only person there. After 10 minutes on the machine I felt like I was going to pass out from heat exhaustion. The only cool room was the lobby area.
Overall it was a good stay but I can't imagine how hot the rooms get when its summer time.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TXnatives
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, ihgcare at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review, 23 April 2012
Dear TXnatives

Thank you for your review and being so detailed in the good, the not so good. Whilst I am pleased with the good and the really good comments, I truly value the not so good comments as this gives us the opportunity of improving what we already do. We will address these points and I hope that when you return you will see the improvements that have been made.

Thank you again for your review,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites - Cleveland

Property: Holiday Inn Express Hotel & Suites - Cleveland
Address: 808 N Davis Ave, Cleveland, MS 38732-2104
Phone Number:
Region: United States > Mississippi > Cleveland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Cleveland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Cleveland 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites of Cleveland is a three story, 66 room (18 suites), interior corridor hotel located within 2 miles of Highway 61 and Highway 8 at the heart of the Mississippi Delta. The hotel is within 5 miles of Delta State University and other large businesses including; Faurecia, Baxter, and Quality Steel. Hotel features include an outdoor pool, exercise room, coin operated guest laundry and two meeting rooms. All rooms feature coffee maker, iron/board, free high-speed Internet, fridge, and microwaves. The business center features high-speed DSL Internet access. Additional hotel features include complimentary deluxe hot breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection bacon/sausage, eggs, fruits, pastries, cereals, etc. We have also created the world's best tasting cinnamon roll. Visit Cleveland, Mississippi and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites - Cleveland
Cleveland Holiday Inn

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