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“Nice Rooms and Nice Staff”

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Best Western Executive Suites
Ranked #3 of 14 Hotels in Columbus
Reviewed 13 June 2014

I stayed for one night in this hotel, on business. The rooms are recently redone and very clean. It appears that most of the patrons are business travelers. This is good hotel and I would recommend staying here.

  • Stayed: June 2014, travelled on business
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Thank William R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michella h, Front Office Manager at Best Western Executive Suites, responded to this reviewResponded 16 June 2014

On behalf of everyone at the Bestwestern we would like to thankyou for your positive response. If there is anything we can do to assist you in the near future please contact us at anytime.



Michella Brewer, Frontdesk Supersvisor

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122 - 128 of 178 reviews

Reviewed 13 June 2014

Professional and efficient staff. Professional management team. A little above average breakfast. All staff members would go out of their way for you. Indoor pool was a wonderful amenity. Fitness center was small, but very convenient. Adjacent restaurants were perfect.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michella h, Front Office Manager at Best Western Executive Suites, responded to this reviewResponded 16 June 2014

We at the Best Western would like to thankyou for your kind and generous response.Here at the Best Western we continue to strive to provide great customer service.




Thankyou Michella Brewer, Frontdesk Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014 via mobile

For the price, this motel delivers a comfortable stay, but nothing special. We had a king room, which was spacious enough. It had a microwave, refrigerator, small desk, sofa, and coffee table. The bed and pillows were comfy, not luxurious, but adequate for a good night's sleep. The bathroom was small, and in need of some attention to the corners and grout. Skimpy on towel supply: two bath towels and wash cloths, and one hand towel. The air conditioner blew a moldy smelling breeze. TV was nice, but no Golf Channel. Breakfast was good, with some healthy choices available. Liked the patio tables available to enjoy the cool evening, Exercise room was rather cramped, had no thermostat to control temperature, and no remote to select a tv channel. Although the motel was pretty full, our room, which was on the side away from the small strip mall, was quiet.

  • Stayed: June 2014
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Thank joyclark5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michella h, Front Office Manager at Best Western Executive Suites, responded to this reviewResponded 16 June 2014

First and foremost let me extend my deepest apologize. For not meeting your expectations. We at the Best Western take great pride and joy in giving good customer service. Unfortunatly we didn't meet that with you. I hope in the near future you will give us a another chance to render great customer service. Feel free to call me at anytime for assistance.



Thankyou Michella Brewer, Frontdesk Supervisor

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Reviewed 11 June 2014

We arrived here on a Monday evening as Columbus (and most of Mississippi) was experiencing severe weather and tornadoes. As we were checking in there was a tornado passing just south of town. The front desk clerk made sure we understood to come back to the main building with the lobby and seek refuge in interior hallways and offices in case any more tornadoes threatened our immediate area. It was nice that they had our safety in mind.

The hotel itself is in good shape with clean and comfortable rooms. Some people may be put off by the fact that room entry is from outside (as opposed to interior hallways) – the old American “motel” style set-up. But we were only staying for one night so it wasn’t an issue for us.

While the included breakfast wasn’t the best I’ve ever had, it is certainly not as dire as a previous reviewer from the UK has stated. There were many choices and the breakfast provided a good start to another day of traveling.

If I’m ever in the Columbus area again I would certainly consider another stay at this Best Western.

  • Stayed: April 2014, travelled with friends
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Thank thunderfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michella h, Front Office Manager at Best Western Executive Suites, responded to this reviewResponded 21 July 2014

We at Best Western would like to thankyou for your positive response. We appreciate you choosing to stay with us. If you need any assistance in the near future please contact us.



Thank You
Michella Harris
Front Desk Supervisor

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Reviewed 8 June 2014

if you have ever wanted a hotel to feel like home, away from home. This staff will bring you there. This staff, from the management to the room staff to the people in the kitchen are all top notch. If you have them do your laundry while you go to work, when you get back you will find it hanging in your room,a touch of class you don't find at higher price hotels. All I can say is that you will not find a better hotel for the money.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank vernek2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michella h, Front Office Manager at Best Western Executive Suites, responded to this reviewResponded 11 August 2014

Thank you for that response, here at the Best Western we want to make feel as if you were at home. To us you are part of our family, and we are glad you felt comfortable.


Thank You,
Michella Harris
Front Desk Supervisor

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Reviewed 6 June 2014

Our short trip included a few nights on the road... and a hotel/motel stay each night along the way.. of the four nights we spent at a hotel.. this by far was the best. Why, The staff took pride in their location and it showed, in service and attitude. We would stay here again in a second. Thanks for a good nights sleep. a clean fresh room and a winning attitude.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Loretta R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharon C, Front Office Manager at Best Western Executive Suites, responded to this reviewResponded 10 June 2014

We at the Bestwestern would like to take the time out to say thankyou for your kind response. If there is anyway we can assist you in the future please give us a call .




Thankyou, Michelle Brewer
Frontdesk Manager

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Reviewed 28 May 2014

This Executive Suites was very comfortable and well maintained. It is within walking distance of a nice restaurant and sports bar so you can have a nightcap without worrying about driving. The accommodations were roomy and comfortable. Nice bed and work desk with adequate internet connection. A very nice breakfast area and plenty of food choices to start the day. I would stay at this hotel again.

  • Stayed: May 2014, travelled solo
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1  Thank rick417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michella h, Front Office Manager at Best Western Executive Suites, responded to this reviewResponded 2 June 2014

On behalf of the staff and myself at the Bestwestern we would like to take the timeout to thankyou for your gracious response. If there is anything we can do in the near future in assisting you with a reservations, please donot hesitate to call .



Thankyou, Michelle Harris
Front Desk Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Executive Suites

Address: 303 Shoney Dr, Columbus, MS 39705-1763
Phone Number:
Region: United States > Mississippi > Columbus
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Columbus
Price Range: £67 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Executive Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Best Western Columbus
Columbus Best Western

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