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“Wonderful weekend getaway”

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Home Towne Studios - Gautier
Ranked #1 of 4 Hotels in Gautier
Kenner, Louisiana
Level Contributor
3 reviews
“Wonderful weekend getaway”
Reviewed 27 July 2012

At last minute my husband and I decided to meet up with other family members who have used this place for a while, for a small weekend getaway. Easy to find just a couple miles off I-10. We had a great experience. Rooms are kind of small, not sure if I would choose this place as an extended stay but for a weekend getaway you can't beat the price. 15 minutes from the casino and beaches. It was on again of again rain, so instead of spending the entire day at the beach, we spent a lot of time at the pool. Kind of small but the bbq pits were a plus. Glad we had our beach unbrella though because it started raining as we were bbqing. All in all we had a greay stay and we will be back.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mimiTony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenya P, Front Office Manager at Home Towne Studios - Gautier, responded to this review, 25 June 2014
Dear Sir or Madem,


Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Property CHI
Guest Services Representative
Suburban Exteneded Stay
228-497-1722
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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49 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Zion, Illinois
Level Contributor
268 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 7 June 2012

Last minute reservations. Only one room available. Third floor all the way to the end, yet handicap accessible. Hmmm? That's a hike for someone disabled. The room was actually set up with more space because of it being handicap room. That was a plus. My husband is disabled with a broken back, so the hike was uncomfortable for him. Especially for 4 days. I have a medical situation that requires special supplies after a shower, but there was no shelf or location to place my supplies while I showered. Or for that matter, for any personal items, such as a toothbrush, comb, brush, toothpaste, make-up, etc. This was very inconvenient.
On the flip side... the room was clean and spacious. The window view was great being on the third floor. The desk staff was great. No complaints there. If I should need this hotel again, I think I just might ask for this room. Maybe by then, they will have added a shelf in the bathroom.

Room Tip: Handicap accessible rooms seem larger.
See more room tips
  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WillTravel2TryFood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenya P, Front Office Manager at Home Towne Studios - Gautier, responded to this review, 25 June 2014
Dear Sir or Madem,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Property CHI
Guest Services Representative
Suburban Exteneded Stay
228-497-1722
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2012

TroyLynn at the frontdesk is an asset to Suburban Extended Stays.Rooms are cleaned weekly but your better off cleaning it yourself because all the maids do is switch out towels once a week and sheets
Their idea of so called mopping is putting a wet rag on the bottom of a broom and pushing it around
They do not touch the stove top to wipe or clean it or the counters...Only would recommend for the price



  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank catsmamaplus1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenya P, Front Office Manager at Home Towne Studios - Gautier, responded to this review, 25 June 2014
Dear Sir or Madem,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property CHI
Guest Services Representative
Suburban Exteneded Stay
228-497-1722
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grant, Alabama
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 January 2012

We arrived 4:30 p.m. Jan 1 after 40 hour train ride. Confirmation email states check in after 3 p.m. - until 11 pm. Office closed. Note taped to door said to call emergency number for "on premises" guard. No answer. Called 2nd number which was answered quickly. Explained situation. Was told he would check and call back. He did-and said a guard was in route. Waited close to 30 minutes. No one showed. It was getting dark - we were sitting in our car in the parking lot. Did not feel safe at all. Called ChoiceHotel 800 number which connected (perhaps) to India. A woman kept reading from a script and did not listen to the problem. She asked that we hold for a moment - and never returned. About that time a man showed up (not in uniform) who seemed irritated he was called out to let us in-never even introduced himself. He had trouble getting into the lock box. His pleasant associate was able to get in and give us an envelope with a key and a rather curt note that said we had checked in late! No internet code was included - oh well, at least we were able to get out of the car into a room. The room, however, was less than satisfactory. The bathroom floor was so sticky the bath mat stuck to it! I did go to the office next morning, as instructed by the note, and was told I should have known they were closed early for the holiday! I asked if they needed my credit card and they said "no", that they had charged it the prior day before they went home at 2 p.m. Mind you, you have until 6 pm to cancel according to the confirmation email! So all in all it was a bad experience. We have stayed several times at this motel and those stays was satisfactory. Our experience this time will cause us to stay elsewhere when we come to town for business. The closed office, dirty bathroom floor, and the premature charge on the card were enough to make us question the management. The staff at the time of check out was quite brusque and did not seem at all concerned about our sitting in a car in a dark lot.

Room Tip: We have stayed on all sides and levels - no excessive noise problems anywhere.
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MidgetNurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenya P, Front Office Manager at Home Towne Studios - Gautier, responded to this review, 25 June 2014
Dear Sir or Madem,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property CHI
Guest Services Representative
Suburban Exteneded Stay
228-497-1722
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Gautier hotels

Tupelo, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2011

Staff was friendly and helpful. For inexpensive rate, hotel is very nice and clean. The room did have a musky odor that I didn't notice after being there a while. Bed comfortable, but cheap pillows. Room had a refrigerator, but the room was small. Nice setting for hotel with a lot of trees around. I would certainly recommend it for someone wanting a low cost hotel..

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1khills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenya P, Front Office Manager at Home Towne Studios - Gautier, responded to this review, 25 June 2014
Dear Sir or Madem,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
Guest Services Representative
Suburban Exteneded Stay
228-497-1722
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ocean Springs, Mississippi
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 August 2010

We stayed here for a while unfortunately and it is by far the worst extended stay hotel I've ever stayed in (and I've stayed in a LOT of them). The front desk "personel" did the absolute minimum and I guess this goes for the housekeeping too because it was disgusting. When they came around to clean rooms all I ever saw was them standing by their carts, yakking and smoking and giving me rude looks. The carpet was actually STICKY (like, my SOCKS stuck to it), the refrigerators were those mini kind that never get cold enough (plus, for extended stays you need a larger refrigerator or you can't freeze ANYTHING), the bathroom, headboards, and even the table and chairs had splashes and stains on the PAPERTHIN walls, and the beds were just abominable both in quality and cleanliness. You could hear neighboring room's conversations, kitchen noises, and TVs. We also made the mistake of checking out the pool, which looked like it hadn't been cleaned for days, plus was just....filthy. When we exchanged our towels (you have to bring your soiled towels all the way down to the desk to get a new set, but they left out the floor mat and the washcloths for the second set). Furthermore, we were told we would renew week to week starting on ONE day, but were actually locked out of our room because the staff said we had to renew two days earlier (scam?). There ARE cops living on the premises, so it felt pretty safe, but it was still very noisy with over-crowded rooms filled with boisterous people every night. Also, read the fine print---they say "data port in every room"--but not wireless, and they DON'T provide a cable. We had to go buy a data cable. But that didn't work for two computers in the room so we had to go buy a wireless router, install it, and use that. Plus, they seem to have bandwidth enough only for one person at a time on the internet (or, everybody's downloading huge porn files), because the connection was limited or nonexistent after about 5 PM most nights. It was nice that they provided a tenny tiny dish soap (no sponge) but that was the sole amenity. Parking was ample and the location next to the waffle house and sonic and gas stations was convenient, but if you can afford the 15 bucks a day more, I'd stay at the D'Iberville Suburban (they have big refrigerators AND wireless)...or somewhere else entirely. If you MUST stay here, bring your own pillows, towels, sponges, paper towels, sheets, clorox wipes, wireless router, hazmat cleaning suit, and PLENTY of socks. Gross. Just...gross.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HortenceKnucklebean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenya P, Front Office Manager at Home Towne Studios - Gautier, responded to this review, 25 June 2014
Dear Sir or Madem,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property CHI
Guest Services Representative
Suburban Exteneded Stay
228-497-1722
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zion, Illinois
Level Contributor
268 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 11 July 2010

The room was clean and easily accessible. I booked on-line and the rates were very reasonable. The location was near many main businesses, but not in a busy or noisy area. It was walking distance from Sonic, Waffle House (10% discount), and a Family Dollar Store. There was a pool that was well maintained. Service was great. No problems.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WillTravel2TryFood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenya P, Front Office Manager at Home Towne Studios - Gautier, responded to this review, 25 June 2014
Dear Sir or Madem,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Property CHI
Guest Services Representative
Suburban Exteneded Stay
228-497-1722
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Home Towne Studios - Gautier

Property: Home Towne Studios - Gautier
Address: 3491 Dolphin Rd, Gautier, MS 39553-5828 (Formerly Sun Suites of Gautier)
Phone Number:
Region: United States > Mississippi > Gautier
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Gautier
Price Range (Based on Average Rates): £
Hotel Class:2 star — Home Towne Studios - Gautier 2*
Number of rooms: 127
Official Description (provided by the hotel):
Located in bustling Gautier, Mississippi, Home-Towne Studios of Gautier offers affordable extended stay lodging accommodations for business and family travelers at a weekly rate. Home-Towne Studios of Gautier has 126 comfortably furnished guest rooms equipped with full kitchens and living areas. The hotel has easy access to Hwy 90, bowling and beaches. The hotel boasts a friendly staff and excellent customer service. For added convenience, the hotel provides free parking, Wi-Fi, and guest laundry services. ... more   less 
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