I confirmed my stay with the motel and restated my room requirements during the afternoon. Turned up at 10pm on Saturday expecting a smooth check in. The room (in the Executive Wing) had been allocated but on opening the door - it was not ready and had a strong musty smell. Desk clerk (evening shift) extremely apologetic and went out of their way to resolve problem. Shown another room which looked tired, there were no blankets on the bed just a bedsheet and comforter. I was not happy and did not proceed with my reservation. Desk clerk apologized again and reiterated that they would prepare a room personally for me but I chose not to stay.
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