Things were off to a poor start when the adjoining rooms we told we would have were not available. It certainly wasn't because the hotel was full - just seemed like poor planning. Then we were told the wrong rooms to go to. When the key didn't work, I asked for new keys to the room we were sent to. The new keys worked, but there was someone IN the room. Fortunately they had the security lock on so we didn't actually get into the room, but I am sure it was as startling for them as it was for us. We returned to the front desk...turns out they had written the wrong numbers on our keys and we should have been one floor higher. After being told a crib was available (thus leaving ours in the van), we were then told there wasn't one available, which led to another trip back to the parking lot. After all that, we were at least glad to find clean, spacious rooms, that were in very good shape. Nice tv's, good sized bathrooms, and nice furnishings. Rooms were also quiet - we never heard a sound from other rooms, or even the hallway. Breakfast was an adequate hot breakfast area. A couple of tips 1) bigger trashcans! Both were full to overflowing. 2) Better monitoring of the breakfast area - things were running low and tables and counters had gotten pretty messy, The lobby area is nice, but small.
- Official Description (provided by the hotel):
- In Door Heated Pool & Spa, Evening coctail reception at the bar. Newest and the most beautiful hotel on the exit. ... more less
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- Also Known As:
- Best Western Goodman Inn And Suites
- Best Western Goodman Hotel Horn Lake