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“Nice place and close proximity to Graceland.”

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Drury Inn & Suites Memphis Southaven
Ranked #1 of 10 Hotels in Horn Lake
Certificate of Excellence
mississippi
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice place and close proximity to Graceland.”
Reviewed 20 July 2011

We stayed here mainly to go to Graceland and Sun Studios.Graceland is only five miles down the highway.

Until this trip, we had never stayed at a 3 star hotel before.The staff here were very friendly and helpful.

Everyone enjoyed the kickback from 5:30pm-7:00pm.Chicken tenders were on the menu, that night with the everyday baked potatoes, hot dogs, and salad.It was funny seeing a family across from us eating Mcdonald's.I don't know why they wanted to eat that there, when there was plenty of food at the hotel to eat.The breakfast was also very good.They also give you three alcoholic beverages for free.The two meals at the hotel probably saved us at least $80.

The pool is indoor/outdoor, is kind of small, and is divided by a tarp in the middle to allow for swimming in the colder months.You can only do about three strokes sideways before reaching the wall.It's only deep in the middle.I swam for a couple of hours, though it was slightly crowded at times.They also have a hot tub.But the button to make it bubbly was not working.

The room was spacious and had plenty of room to move about with all the typical amenities.The bathroom was also various nicely decorated.

I would definitely stay here again if I am ever in the area again.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank kdmusiclover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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358 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
St Louis
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 July 2011

We have stayed at many Drury Inns in several different states. Drury always does a good job of making sure that their customers are taken care of. However, the staff at this hotel went above and beyond. They were extremely personable, helpful and paid attention to the details. There were several "glitches" beyond their control we observed (like the waffle batter machine that broke kept dispensing liquid...all over the floor etc) and they were quick to respond and take care of things without causing a major scene. They didn't seem annoyed when having to deal with these fluke things and acted like they liked being there (not that it was their simply their job to be there).

Some of the Drurys are getting a bit older. This one is an older building but they have done an excellent job at keeping it up (remodeling around different parts is evident) and it is very clean (I'm picky so this is a #1 for me). It's a 15 minute drive to downtown Memphis, great place to stay to get away from the hustle but still be close. There were many dogs there when we visited and they treated them like royalty too :) Noise was not an issue for us, stayed very quiet despite it being a busy weekend. Would stay at this location again without reservation and would highly recommend.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bauerstl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 July 2011

Our experience at the Drury Inn Memphis South was fantastic. The hotel itself is nice enough, especially for the rate and the extras Drury throws in. The rooms were clean and well kept. The hotel was also packed with softball and baseball teams and we didn't hear a thing at night (and we have two light sleeping little ones). We also had a room next to the highway and didn't hear much of the traffic that others have talked about. All that aside, the guest service here was above and beyond any expectations. The Drury staff went well out of their way to accommodate our needs after a glitch occurred in our online reservation and did everything to ensure our complete satisfaction with the stay. Overall, the property itself is a typical suburban Drury (which is always family friendly and great value), but the staff here just made our stay great.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mike E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jeff city, mo
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 July 2011

We stayed at the Drury-Horn Lake on our return trip from Gulf Shores on July 2nd, 2011.. We didn't even attempt the pool after an issue at another Drury earlier in the week. It looked clean from the window. The room was in okay shape, nothing terrible but nothing great either.. The lobby area and hotel area were extremely HOT.. Terrible HOT.. The elevators were slow, but there were a lot of people there so may have just been working like crazy.. The main issues we had was "the kickback" and the employees servicing "the kickback" area.. The food was constantly empty, so people were standing in line waiting for it to be refilled, while the employee chit chatted with the bartender over their plans for the evening.. I saw 3 different people tell her, the chili was empty over a 20 minute time period before anybody did anything.. When the young lady did come from the "kitchen" I happen to be standing by it (waiting for the elevator), the smell of cigarette smoke was over powering!! It took my breath away. Then I noticed as she carried the chili refill across the eating area she wasn't wearing any shoes?? Disgusting.. Never, Never, Never, would I stay at this Drury again.. It's very disapointing we have stayed at numerous Drury's in the MO/KS area and never had any issues.. This hotel left a very bad taste in by mouth!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank jameydj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, General Manager at Drury Inn & Suites Memphis Southaven, responded to this review, 18 July 2011
We apologize for the concerns you had during your stay at our hotel. We will definitely address them and make sure that they are corrected. We appreciate your business and hope that you will consider staying with us again in the future.
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Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 July 2011

The staff seemed to be oblivious to the cleanliness issue. Popcorn remained on the floor during the entire two day stay. Eating area remained unkept during the entire time we we're there, including sticky tables and floors. Non smoking rooming appeared to have been smoked in. Some front desk staff were helpful, most including housekeeping were indifferent to any concerns.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank calgrlzl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, Manager at Drury Inn & Suites Memphis Southaven, responded to this review, 13 July 2011
We sincerely apologize for the cleanliness issues that you experienced. We take pride in keeping our hotel clean for our guests and assure you that your experience is not typical. We appreciate you sharing your experience with us so your concerns can be addressed. We value your business and hope that you will stay with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bartlesville, Oklahoma, Usa
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 July 2011

We really enjoyed our stay. The only problem we had were kids running the elevators up and down without supervision. The staff was very helpful. The evening snacks were like a meal and the breakfasts FULL breakfast with eggs,sausages,waffels, plus. The meals were constantly replentished and the area kept clean by friendly staff.
Again, the only complaint we had was with unsupervised kids running wild and that is not the staffs fault.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank wmobymac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri City, Missouri
Level Contributor
62 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 March 2011

Had a good stay. Of course we got put next to loud people that were getting drunk. To their defense the walls are thin as can be. Fan in bathroom didnt work. Good price off hotwire. If I would have paid full price it might have made me a bit angry but for 75 bucks and clean room it was fine. Didnt get to the breakfast since it ends at 9:30. No big deal. Has a hottub & pool. Free drinks was nice. Overall good but dont pay full price if you dont have too. Near Walmart,kroger & tons of eating places. Also by the time we arrived our room type we wanted wasnt available.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HighwayTraveler72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, Manager at Drury Inn & Suites Memphis Southaven, responded to this review, 23 March 2011
We apologize that you experienced excessive noise during your stay at our hotel. Thank you for bringing your concerns to our attention so we can work to improve our service. In the future do not hesitate to call the front desk so we can address your concerns and you can get a restful nights sleep. We truly appreciate your business and look forward to seeing you in the future.
Sincerely,
Katie Hogan
General Manager
Drury Inn & Suites- Memphis South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Drury Inn & Suites Memphis Southaven

Property: Drury Inn & Suites Memphis Southaven
Address: 735 Goodman Road West, Horn Lake, MS 38637-1406
Phone Number:
Region: United States > Mississippi > Horn Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Horn Lake
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Drury Inn & Suites Memphis Southaven 3*
Number of rooms: 159
Official Description (provided by the hotel):
Drury Inn & Suites Memphis Southaven is located on the Tennessee border in Horn Lake, Mississippi - a southern suburb of the Memphis metropolitan area. Only 17 minutes from downtown Memphis attractions like Graceland, it's an excellent choice for travelers who are driving into town via I-55 or flying into Memphis International Airport, which is only 10 minutes away! ... more   less 
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Also Known As:
Drury Inn And Suites Memphis South
Drury Inn & Suites Memphis South Hotel Horn Lake
Drury Inn Horn Lake
Drury Inn Memphis South
Drury Horn Lake
Horn Lake Drury

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