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“Last visit-this town needs a good hotel.”
Review of Quality Inn

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Quality Inn
Ranked #5 of 5 Hotels in Indianola
Reviewed 5 March 2014

Overpriced and run down. Price keeps going up and in check is cumbersom at best. check out was a real process also. Hotel has a cheap feel and run down, and not worth the price. Wireless is slow, Discounts for AAA etc. is almost non-existant. This will be my last stay here.. Ice machine did not work and had to go over 5 pages of rules to go by before I could check in.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank Terry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (81)
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50 - 56 of 81 reviews

Reviewed 5 February 2014

This was a mini vacation for me and my fiance; just getting away. Enjoyed it very much. Wished I could have stayed longer. I plan on doing it again. Looking forward to it. It was a trip to remember. The staff was great. The location was perfect near shops and restaurants. The room was beautiful and spotless and very comfortable. I really could not have ask for anything better.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Derriest L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smita A, General Manager at Quality Inn, responded to this reviewResponded 15 March 2014

Thank you for your kind review and we love to hear feed back from our guest. Our team at Best Western strives to make each and every guest feel welcomed and comfortable. We are happy you enjoyed your stay and look forward seeing you very soon. Wish you both very best and let us know your wedding date!!!!!!!

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Reviewed 13 January 2014

Our experience was excellent but our bed was to soft for the both of us. The room were cleaned daily and staff was courteous. Never had a chance to eat because of our business at hand. We we return back to Indianola, Mississippi we will stay at the same hotel

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Best Western
Thank Deborah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2013

Extremely unclean. I stayed with colleagues for a week and we were all very disappointed in our individual rooms. We considered moving hotels, even though it would have been 25 minutes away. All of us had issues with our rooms- yellow water, coffee left in the basin all week, roaches in more than one room, hard pillows, cigarette smell in one room, extremely loud guests and even staff. I will say that the staff at the front desk were very friendly and helpful. Unfortunately, that does not make up for a stay like this. Wont be back

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank Monique G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

On arrival the girl on reception had very little interest in us. We went to our room which was okay, soon after we went out to the pool and found 5 men with 2 barbecues, beer in cans and bottles by the pool in contravention of the instructions printed on the board beside the pool. My wife felt quite intimidated by this and we didn't stay in there long.

On the following morning we checked the pool and found one of the barbecues still there along with cans and bottles. Staff obviously knew it was happening and in fact the men drinking were probably connected with the hotel.

Breakfast was ok. After we had finished ours, but were still sitting drinking coffee, we saw a woman with her 2 children arrive, then a Police Officer in uniform. They came in and had their breakfast, apparently not guests. The woman with children seemed to be friendly with the receptionist, as when I went to check out, she was still sitting there in reception with the children watching the TV!

Every time I went into reception, the receptionist was on the public computer on facebook and had little interest in what we were there for.

The room was ok, the breakfast ok, but the staff here seem to be doing what they like, Not sure what the management is up to!

  • Stayed: August 2013, travelled as a couple
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1  Thank JohnnyGoHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

An old, old Hampton Inn building in advanced decline. An attitude with no customer service skills. The staff obviously thinks of this place as THEIR personal space and you are putting them out. Particularly distasteful was their LOUD and RAUCOUS morning "party" in the adjacent room. The front desk at check in and check out has no one with ANY hospitality training or skills.

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank Eugene E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smita A, Manager at Quality Inn, responded to this reviewResponded 13 August 2013

Hello Eugene,

My name is Smita Amthabhai and I am the manager at Best Western Blues Traveler Inn. I would first like to apologize about any inconvenience you may have experienced at our hotel. I will like to thank you for taking the time to bring the issues to my attention because we work together to make sure we can improve in any ways possible. I will be sure to speak to our front desk staff and the others so that we can make your next stay here at Best Western a better experience. If you have any further questions and/or concerns, please feel free to contact me via email at smita0427@yahoo.com.

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Reviewed 7 August 2013

Although the bathroom was small, the room was clean and very comfortable. The staff was friendly and very welcoming. The effort put into making a nice breakfast was obvious. Everything tasted great, especially the scrambled eggs, which were real, not powdered! Great stay!

  • Stayed: August 2013, travelled with family
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1  Thank Corentin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Address: 910 US Highway 82 East, Indianola, MS 38751-2326 (Formerly BEST WESTERN Blues Traveler Inn)
Phone Number:
Region: United States > Mississippi > Indianola
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Indianola
Price Range: £54 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 49
Official Description (provided by the hotel):
is becoming Quality Inn (per phone call 5/19/16) jp ... more   less 
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Also Known As:
Best Western Indianola
Indianola Best Western

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