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“problems fall on deaf, aloof proprietors' ears”
1 of 5 bubbles Review of Fairview Inn

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Fairview Inn
Ranked #1 of 5 Jackson B&B and Inns
Certificate of Excellence
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“problems fall on deaf, aloof proprietors' ears”
1 of 5 bubbles Reviewed 12 December 2013

I had stayed in Simon's Loft before and requested it again. 2 days before my arrival, i was in-
formed that room would no longer be available and, at the same rate, I could have another room.
I arrived in a handicapped room with putrid green carpet, a dingy ambience, grab bars everywhere, a tiny tub and a plain room where windows are sealed shut, and the doors are wide
enough for wheelchair access. I tried to stay there, but requested another room. I was moved
reluctantly to the executive suite that showed online a photo of a lovely room with a fireplace.
I arrived only to find a filthy bathroom with a large hair on the side of the toilet, scum outlining the
shower, a broken shower door, a glass shelf over the pitted lavatory that slanted so much that
no items would stay put, sealed windows, and a kettle with such a short cord that I had to plug it in by leaving it on the floor in order to reach an outlet. The vanity mirror in the bathroom was broken so that it wobbled forwards and backwards, never standing upright. There was a half roll
of toilet paper, no extra to spare, a little kleenex left in the box and again none other to spare as well. I called downstairs the next morning and requested more coffee and bottled water. Five hours later someone brought me those items. I reported all this and was told I could move to
another hotel though I would need to make the reservation, move my things myself, and deal
with all other minutiae. There was no sign of anyone who was at all solicitous; in fact, it seemed
that I was an intrusion into their life as they made more money from their never ending Christmas
parties. When I did ask if I could possibly be moved to the room that was requested and confirmed a month earlier, I was told it was now taken. I reported all these issues and was dis-
missed with the comment that I could have gone to another hotel. The fact is, I wanted to stay in
the room that I knew would provide me with all that I needed to be comfortable: fresh air, a bathtub, and privacy. I requested a late check out which was neither rebuffed nor acknowledged.
I therefore assumed I could have that request honored. When told that was not possible, I then
asked if my visitor and I could go to the library downstairs. I was told that was off limits except
for evening parities. There was never a warm welcome, a helping hand, or any sort of solicitousness. No southern charm or hospitality exists at The Fairview Inn. Peter and Tamar
Sharp treated me not as a guest but as a nuisance. I will never stay there again. And I have
told as many people as I know of my experience. What a shame to have to reveal this most
unpleasant experience.

Room Tip: previously, on two occasions, i have stayed in simon's loft. i was never able to have that room...
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank melissajoseph1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeeper-Jackson, Owner at Fairview Inn, responded to this review, 13 December 2013
We are certainly concerned with this guest’s comments about their stay. We realized early on that we were never going to be able to meet, never mind exceed, their expectations. We could do nothing to satisfy them, therefore we suggested they seek alternative accommodations. We hope that the excellent reviews we have received from our many other guests will put this review in prospective.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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238 reviews from our community

Traveller rating
    185
    32
    13
    4
    4
See reviews for
41
122
14
31
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Vail, Colorado
Level Contributor
72 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 11 December 2013

We have stayed at the Fairview Inn a number of times & have always enjoyed our visits .The Inn keeps a stocked " honor " bar stocked with beer,wine,soft drinks, & water + various snacks . A generous breakfast is included with your room & is always delicious. We like the location as it is close to two small college campuses ( Bellhaven & Millsaps ) which are both very nice for a long morning or afternoon walk or jog. The Fairview has a small bar for meeting friends & recently opened a spa which have not visited.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentucky
Level Contributor
129 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

This is old Mississippi at it's best! The Fairview Inn is a lovely place to stay and experience southern hospitality. This is our 2nd stay and we are not disappointed. The Inn is beautifully decorated for the Christmas holidays and the staff is friendly and helpful. The Fairview is a B & B Inn, a deluxe breakfast is included in the rate. We especially like that there is a wonderful restaurant, Sophia's, within the Inn, so we don't have to move the car once we check in. Since our last stay, they have transformed the library into a lounge area ~ which is another reason not to have to leave the property for anything at all!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank BluegrassSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arkansas
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 November 2013

What a beautiful inn! I stayed in a large King room while on business, and want to return with my spouse. Every thoughtful amenity was provided, including a spacious working desk and comfortable chairs. Of course, the bed was beautifully dressed and I didn't want to get up early for meetings.

The restaurant was fabulous, and I also enjoy time with colleagues in their new Library Bar. It had a true neighborhood quality--friendly and lively.

In every aspect, the staff were gracious and accommodating. The Fairview Inn is a jewel in Jackson.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ray R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, Louisiana
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 November 2013

The Fairview Inn offers a beautiful respite with old world charm. My husband and I loved everything about it except that we were only staying one night! There was a relaxing atmosphere that I enjoyed. It is a place that one would enjoy with time for reading a good book as a break away from their busy lives.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2travel2eurorpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, Louisiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 November 2013

Very romantic and private. Stayed in the "Third Floor Suite," only room at the top, no neighbors on the sides. Bathroom has nice Jacuzzi tub. Really enjoyed the stay, lots of little extras - a sit down breakfast is included with the room rate. Also a guest kitchen with free soda/cookies/fruit. Very tastefully decorated. Staff was friendly and helpful, I'll be back for sure.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HollyinNola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenbrae, California
Level Contributor
173 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

Peter Sharp, owner, manager, everywhere person, hands on super nice guy. Peter is what makes this a great place to stay and eat. We stayed in the old section and a few problems encountered were: room door shifted due to settlement and was de-laminating, shower head was not secured to pole and needed two hands to control hot & cold water, bathroom had no hooks to hang towels. Those items were taken care off fast. Guest room was very large, front room sofa, chairs, couch, coffee set, TV, two closets, period mid 1800's. Bedroom had four poster queen size bed, canopy, TV, chairs, windows, looking out the front and into the very nice courtyard. Our room #1 was very, very large and comfortable. This was the old section, newer section had modern rooms and were larger. Breakfast room, large, able to order special items and menu was very good. Juices, coffee, fruit, tea, breads, very nice wait staff. There are cookies, cakes, fruit, milk, 24 hours in a room next to the breakfast room. Also an honor bar, with beer and wines. The separate bar area is small, but perfect, and great, which we spent quite a bit of time in. The restaurant Sofia's was closed for a wedding the day we arrived, so we had Sofia's bar menu, in the bar, and we were blown away by the quality and quantity of the food. We did not have a chance to experience Sofia's for a sit down dinner, but I would expect it to be extremely high quality, based on the bar bites we had.
Peter, thanks for the coffee mugs and riding the Trace with us. Your place is a gem, very nice meeting you and good luck always. May the wind always be at your back.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairview Inn

Property: Fairview Inn
Address: 734 Fairview St, Jackson, MS 39202-1624
Region: United States > Mississippi > Jackson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 5 B&Bs / Inns in Jackson
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Fairview Inn 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Fairview Inna boutique hotel in Jackson, MS, offers the charm, ambiance, and hospitality of a bed and breakfast in Jackson, Mississippi, as well as the service and amenities of small luxury hotels. The Fairview Inn, is the only AAA Four-Diamond small luxury hotel in the area. We invite you to experience unique lodging with local flavor in this fully renovated historic 1908 Colonial Revival Mansion.Complimentary parking, WI-FI, beverages, snacks and passes to nearby Health Club. Close to theatre, museums, shopping, attractions, historic landmarks, and more! 15 Minutes from airport. Plan your trip now and come experience true Southern Hospitality at our premier boutique hotel in Jackson, Mississippi. ... more   less 
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Also Known As:
Fairview Hotel Jackson

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