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“Totally UNexceptable”

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Baymont Inn & Suites Jackson
Ranked #19 of 39 Hotels in Jackson
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785 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Natchitoches
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 12 October 2013

My husband and I were vendors for the Canton Craft show and this hotel had a great rate and good reviews. I will probably give it one more chance, but there were some issues.
Front desk staff was friendly, location was great. Upon check in, we quickly threw our things in the room and left for dinner. When we came back, my husband noticed the connecting door was open a bit, which means someone on the other side could get in. He also noticed the bathroom sink was totally ringed with black razor stubble. It was like the sink was filled and then as it emptied, the stubble stuck to the sides. How do you miss this? We also found an American Airlines baggage claim ticket sitting in plain view on the desk. How do you miss this? On one of the nightstands was a lighter and a key card. The pillows were not lined up as one would expect and I had to brush little black fuzzies off of the sheet. It looked like someone had been in the bed. Whoever cleaned - or didn't clean - this room did a poor job. We did go down to the desk and were upgraded to a suite, which we appreciated. That room was fine. However, we called twice to the front desk for a wake up call and no one ever answered. We just set our cell phones. The treadmill in the gym was out of service, also and we had wanted to use it to work off some of the dinner we had. Breakfast was served early for the vendors and customers who had to be out by 6 or so, and that was appreciated. But when you have a serious cleaning issue like we did, its had to compensate for that. We might give this one more try if nothing else is available, but the jury is still out on that one. Judge for yourself.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank 456Cheryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 October 2013

The attendant at the desk was friendly. There was no elevator so he choose a room for us which was close to the stairs. The room was a good size and was clean. There were some stains on the throw at the end of the bed. I did not complain but took them off immediately and tucked them away. I would stay here again but I would ask to see the room before committing to it.

Room Tip: Be prepared for stairs there is no elevator.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank majnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Jackson

Property: Baymont Inn & Suites Jackson
Address: 5709 I 55 N, Jackson, MS 39206-2939
Phone Number:
Region: United States > Mississippi > Jackson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 39 Hotels in Jackson
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Jackson 2*
Number of rooms: 121
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