After speaking with a very rude general manager before I checked in to the hotel, I wasn't sure what to expect from the place. We got in on Friday and were one of maybe 4 cars in the parking lot. The hotel stayed pretty empty throughout the whole weekend and I can see why.
I put the Cabot Lodge Millsaps on Motel 6 level, but without the cheap prices. The lobby was very nice but unfortunately we couldn't stay there the whole time. Every floor except for the lobby smelled like mildew and there were random stains around our room. My friend in another room saw a bug crawl across her bed at one point. Our toilet had some issues...every time you flushed it at least one piece of toilet paper stayed in the bowl, even after we called someone to fix it.
The hotel does have a free happy hour which was great. We took advantage of it on Friday, but then on Saturday we came by at the same time, around 6:15, for a drink. The woman at the bar was on the phone and when we asked her about the happy hour she said we'd "just missed it." The day before it had ended at 7:30 so we went to the front desk and asked what time the happy hour ends. The lady at the front desk said "7:30. Did she tell you it was over?" She rolled her eyes and called over to the bar and told the lady to get off the phone and serve some drinks. We went back to the bar and the lady begrudgingly served us.
The whole impression I got from this place was that nobody cared. Nobody seems to be concerned with whether you ever book another room with them. Any level of rudeness and uncleanliness was acceptable. I could maybe deal with this if the hotel was cheap, but it's not! We obviously won't be back.
- Official Description (provided by the hotel):
- The Cabot Lodge Millsaps is the perfect headquarters hotel for both business and leisure travelers to Jackson, Mississippi. Our superb services and amenities coupled with Cabot Lodge warmth and hospitality will bring you back again and again. ... more less
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- Also Known As:
- Cabot Lodge Millsaps Hotel Jackson
- Cabot Hotel Millsaps
- Cabot Hotel Jackson