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“Comfortable”
Review of Comfort Inn

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Comfort Inn
Ranked #9 of 39 Hotels in Jackson
Reviewed 28 July 2013

This motel was very nice. It was clean which is so important to my family. The rooms where comfortable, we had everything we needed. The service was great. We had great customer service from Win. They also had a security gaurd on duty outside that made our stay feel even more secure. Great place to stay!

  • Stayed: July 2013
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Thank tsappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 - 148 of 210 reviews

Reviewed 26 July 2013

My family stayed here twice in a period of about a month. The motel is clean and well run. We were very pleased with the room and would stay there, again. The only drawback is that the motel is located near the fairgrounds in an industrial section of town, so you must drive a little to get to nice restaurants. The staff was friendly and desirous to make our stay enjoyable. The free breakfast had hot items and was good. We did not use the swimming pool. This motel is a good value, just don't expect great ambiance from the surrounding properties.

  • Stayed: July 2013, travelled with family
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Thank TravelinStyle3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2013

Brand new hotel as of 7/2013. Staff is courteous, helpful. Very clean. My 2 queen room was cozy, nicely decorated. Beds very comfortable. Large tv screen. Plenty of towels. Pool was clean, chairs new and comfortable. Breakfast was good, serve yourself. Taco Bell and Wendy's right next door. Close to the freeway. Stayed in four hotels this vacation and this was the nicest overall.

  • Stayed: July 2013, travelled with family
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Thank 82paml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2013

We have been on a cross country road trip and have stayed at hotels all across the country. The front desk staff was the best we've encountered. The gentleman working went above and beyond to help us out.

  • Stayed: July 2013, travelled with family
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Thank Roadtripmom6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2013

I do a lot of traveling and have found the Comfort Inn of Jackson MS to be one of great service and great custome service skills from the front dest to the housekeeping departemt. Breakfast is always good and on time.

Room Tip: I like the front view of the pool and parking lot from the top floor
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  • Stayed: July 2013, travelled on business
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Thank MLS8920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

As others have said here, this hotel is new and is very clean and kept that way. The staff are friendly and fast on their feet. The hotel was quiet and the bed and TV are excellent. The rate is very good for what you get in that department.

However, as is the newest developing trend in hotels of this caliber, I had a sleepless night directly caused by the air conditioning unit which has been altered by the owners to not be able to run with the fan constantly on. The A/C unit contains a switch that allows you to have "Constant Fan" - but this button has been deliberately disabled by the hotel management, in order to save them money on overhead costs. Many other hotel chains are starting to follow this trend, and it pisses me off.

As a result, the A/C unit goes on and off every five minutes with a loud "CLACK" and the fan starting back up again, which woke me up every five minutes. It is much easier to sleep with a constant fan while the cooling goes on and off as needed.

Fairfield Inns also disable the constant fan option. I will no longer stay at Comfort Inns as long as they continue to follow this policy. It's cheap policy that skimps on customers and keeps me from getting the sleep I need.

The internet was also spotty and kicked me offline at least three times.

Room Tip: Don't stay here if you can't stand the A/C going on and off loudly all night long, and A/C u...
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  • Stayed: July 2013, travelled on business
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5  Thank gymnopedies13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2013

I was really surprised when we arrived at the number 1 rated hotel in Jackson and it was located right across from the fairgrounds, in not a great part of town, behind a Wendy's and construction going on.

Why is it rated number 1? I HOPE that there are better hotels in Jackson! If not, Jackson is doomed!

We didn't have a bad stay, but the hotel is not number 1. It is an old-old property that was redone. You can tell this by where the building is located and by the pool. The pool is old, outside, and only three of 15 lights work. It is not clean (hair/debris in the pool) and not safe. I didn't want to leave my kids (10 and 14) for a minute... there were construction workers using the pool and it just didn't "feel" safe.

Was the hotel clean? Yes. The breakfast was good. The room was a Comfort Inn room.

Would I stay here again? Probably not. I would HAVE to think that there are better hotels located in a better part of town.

If you are interested in fishing, go to Betsy's Bait. They will direct you to Crystal Lake. It is a nice place and the kids enjoyed fishing.

Please note... ALL the restaurants around that part of town are CLOSED or do not serve supper on a Monday evening. We drove all over town and ended up eating at the Wendy's right behind the hotel for supper. Not sure why this is (even the grocery stores were closed).

Happy travels!

  • Stayed: July 2013, travelled with family
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1  Thank MikeandCarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Address: 614 Monroe St, Jackson, MS 39202-3422 (Formerly Microtel Inn And Suites)
Region: United States > Mississippi > Jackson
Amenities:
Business Centre with Internet Access
Hotel Style:
Ranked #9 of 39 Hotels in Jackson
Price Range: £64 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
Our hotel is now open after a full renovation under brand name Comfort Inn. We are located at 614 Monroe St, Jackson, MS. We are off of High Street on I-55. Mississippi State Fairground/Coliseum is right across the street from us. We are a 100% non-smoking hotel with interior corridor. Our hotel amenities includes free hot breakfast, high speed wireless internet, fitness center, business center, guest laundry, and an outdoor seasonal pool. All our guestroom includes 42" flat scree TVs with 100+ channels, microwave, refrigerator, coffee maker, desk with ergonomic chairs. One king room consist of a separate sleeping and a living area with a king bed and sofa bed. It has spacious work area for business travelers to work comfortably. Our 2 queen bedded rooms is the perfect Choice for a family to stay in and enjoy the 42" flat screen TVs with vast selection of channel for everyone in the family. ... more   less 
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Also Known As:
Microtel Jackson
Jackson Microtel

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