We were in town for a family wedding and the reception was was in the hotel so we stayed there. Our room was okay but the hotel was not the experience we were hoping for.
First off, due to a miscommunication with one of our sons, we accidentally booked one too many rooms which was not discovered until we checked in. The manager on duty, Jamie was so rude about it, the very nice young man (wish I had gotten his name) felt the need to apologize for her and she needed apologizing for. She told us they had a 48 hour cancellation policy which of course we knew and there was nothing she could do. About an hour later, that nice young man who checked us in tracked me down to tell me they had no issue re-selling the room. Jamie is not the person they want dealing with guests. That experience alone would keep me from returning.
Secondly, the room just needed a face lift. The paint is patched in places, lights and sockets didn't work and it was generally not what you would expect. But the best was yet to come. In the middle of the night, I killed a thumb size roach in the bathroom. In case that was not bad enough, I forgot about it the next day and the housekeeper left it! YIKES!
My husband grew up here and we visit occasionally because we still have family there. We prefer the Fairview Inn and will stay there in the future.
Consider the Fairview!
- Official Description (provided by the hotel):
- The Old Capitol Inn is Jackson, MS only designer boutique hotel. With 24 suites, each representing different people, places and things in Mississippi, the Inn is ideally situated downtown, minutes from the area's museums, University's, shopping, reataurants and nightclubs and State Government buildings. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia and Hotels.com so you can book your Old Capitol Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Old Capitol Hotel Jackson