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“mediocre”
3 of 5 bubbles Review of Hilton Jackson

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Hilton Jackson
Ranked #1 of 38 Hotels in Jackson
Certificate of Excellence
A TripAdvisor Member
“mediocre”
3 of 5 bubbles Reviewed 4 November 2013

lousy poor staff, could care less if you were there or not, less than hospitable. might as well stay at a motel 8 and pay a lot. not exactly southern hospitality. at least you have to be concerned with being mugged by the tattooed security gurrds

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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851 reviews from our community

Traveller rating
    445
    215
    104
    55
    32
See reviews for
158
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399
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
southaven, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 29 October 2013

A very nice hotel in a good location with an excellent restuarant. Unfortunately understaffed, slow & inattentive during the check in process, but everything else was very good. Everything was very up-to-date & clean and the restuarant personnel were very friendly & efficient.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Patrick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkland, Washington
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 24 October 2013 via mobile

Upper floors get access to wonderful executive lounge with great happy hour and wonderful staff. Rooms would be even better if they had a fridge or if maid refreshed my ice. Sometimes it was hard to exit the parking lot because there was so much traffic exiting the highway and visibility was challenging from the lot. But that said, it was also very fast to get everywhere by highway.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baton Rouge, United States
1 review
5 of 5 bubbles Reviewed 22 October 2013

The Hilton Honors Hotel in Jackson, Mississippi was an overnight stay for a 80th Birthday Celebration for my Aunt. The family chose a Hotel and venue to host the event that offered much more than I could have dreamed of. The Hotel is top of the line, the staff was gracious and very courteous and attentive to my request needing a handicapped room. The room was spacious and clean, I only wish I could have stayed a little longer. The Reception Hall was in walking distance where the Party was held, and the facility was decorated in my aunts favorite colors. I honestly thought my Aunt had cooked the dinner served, everything was good and prepared tastfully and more than enough for the number of guest in attendance. I rate Hilton Honors with high marks and will look forward to coming back for a longer stay.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cartier B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gulf coast
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 21 October 2013

Was here on business. Paid for the executive floor and it was well worth it. Staff in the lounge is extremely friendly and helpful. Rooms were nice and very comfortable. Desk staff is very efficient and friendly. Only negative is long wait for elevators.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mbfree66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia Beach, Virginia
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 19 October 2013

The hotel itself was nice and room was excellent. Front desk staff is also very polite and helpful. Maid service was pretty poor. They missed replacing a bunch of in room items, such as shampoo, coffee, and towels. Also very long wait for dining service both for dinner and breakfast. There were conventions going on so it seemed like they did not have the staff to support it. Area right around hotel is pretty run down.

Room Tip: Rooms farther from elevator have poor wifi
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lemarph81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 18 October 2013

Upon arrival I was greeted by friendly and polite members of the hotel staff who dealt with everything. My room was clean and service was excellent. Great hotel in the perfect location and not having to leave the hotel for breakfast was fantastic.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank wandalabarre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Jackson

Property: Hilton Jackson
Address: 1001 East County Line Road, Jackson, MS 39211
Phone Number:
Region: United States > Mississippi > Jackson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Jackson
#5 Family Hotel in Jackson
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Jackson 3.5*
Number of rooms: 278
Official Description (provided by the hotel):
Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Odigeo, Hilton Hotels Direct, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hilton Jackson reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Jackson Hotel Jackson
Hilton Hotel Jackson
Jackson Hilton Hotel

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