Who would have known that you could get the best customer service in Jackson Mississippi?
Let me tell you, this hotel is experienced in customer service. The skills are top notch. Every single employee speaks to the guess whether they have direct contact or just passing by. I was personally escorted to the restroom instead of given directions.
The staff in the executive lounge were unbelievably nice. They take care of you. Kids aren't frowned upon. Which is important to me. The food was exceptional which goes right along with the service.
The pool area was really nice. Pool goes to 9ft. The cabanas in the pool area are great and no additional fees to rent them out. Could spend a day just at the pool. At night with a breeze it's even better. Pool water is refreshing.
From the complimentary sea salt hand scrub in the bathroom (which is for sell in gift shop. And I bought it cause I fell in love) down to the courteous staff this hotel is a gem in my eyes.
- Official Description (provided by the hotel):
- Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more less
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- Also Known As:
- Hilton Jackson Hotel Jackson
- Hilton Hotel Jackson
- Jackson Hilton Hotel