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“Outstanding!”
Review of Hilton Jackson

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Hilton Jackson
Ranked #1 of 39 Hotels in Jackson
Certificate of Excellence
Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Outstanding!”
Reviewed 14 July 2014

Outstanding service and staff in every area of hotel. Very nice, clean, comfortable rooms. The bathrooms are especially awesome. We stayed in an executive suite and everything about the room was perfect. Staff was friendly, helpful and attended to every request expeditiously. The location couldn't be more convenient and if ever in the area again, wouldn't hesitate to stay there. Thanks Hilton Jackson!

Room Tip: Recommend corner executive suite. Well worth cost.
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank MGMplayerGeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonJackson, General Manager at Hilton Jackson, responded to this review, 23 July 2014
Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion.

I am so glad to hear you enjoyed your stay with us, and that you found your room to be clean and comfortable. I am very fortunate to be associated with the wonderful group of people that work in this hotel.

Thank you again for your nice words, and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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873 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
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English first
Deatsville, Alabama
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 July 2014 via mobile

We stayed at this lovely hotel for two nights and I was wonderful. The staff is very friendly and helpful. They moment I walked in I was blown away by the live piano playing and the bar. The room was clean a very large. The pool area is so lovely as well. No complaints here. They only thing is there is no free breakfast.

Stayed July 2014, travelled with family
Helpful?
1 Thank 407Natasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonJackson, General Manager at Hilton Jackson, responded to this review, 9 July 2014
Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These survey's are very important to us, and we value your opinion.

We are so glad to hear that you enjoyed your stay with us. We are very proud of our hotel, and our wonderful staff.

We take pride in being able to bring in entertainment from local and surrounding areas, for the enjoyment of our guest. It's nice to hear that you enjoyed it so much.

Thank you again for your nice comments, and we hope to see you again soon.

Skipper Westbrook
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vilonia, Arkansas
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 July 2014 via mobile

We passed thru and stayed the night on the way to the beach.... Wish we could have stayed longer! Very clean, beautiful old style marble in the lobby. Friendly staff.
Comfortable beds and GREAT water pressure... 2 of my sticking points. We will return!! A+

Stayed July 2014
Helpful?
1 Thank Paigeanne1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonJackson, General Manager at Hilton Jackson, responded to this review, 9 July 2014
Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion.

We are so glad to hear that you enjoyed your stay with us, and that your room was so comfortable. We are very proud of our hotel, and our wonderful staff.

Thank you again for your nice comments, and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Memphis, Tennessee
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 July 2014 via mobile

I stay here for work on a regular basis. They are consistently clean and the service is excellent. I haven't had any issues so far. They usually have live entertainment downstairs at night. The gym is spacious and the pool is nice.

Stayed July 2014, travelled on business
Helpful?
Thank Doug C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonJackson, General Manager at Hilton Jackson, responded to this review, 9 July 2014
Thank you for staying at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion.

We are so glad to hear that you are one of our regular guest, and that you enjoy staying with us. We are very proud of our hotel, and our wonderful staff.

We take pride in being able to bring in entertainment from local and surrounding areas for the enjoyment of our guest. It's nice to know that you've been able to enjoy it, along with our gym and pool.

Thank you again for your nice comments, and hope to see you again soon.

Skipper Westbrook
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Mississippi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 July 2014

During the month of June 2014 my company - Core Learning,LLC. - twice used the Hilton for training opportunities which included space rental and food service. The meeting space was set up to specification and food was very well prepared. It is obvious that the leadership and staff of this hotel work to accommodate their clients needs. Good Job to all for your assistance.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank JWJ368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonJackson, General Manager at Hilton Jackson, responded to this review, 9 July 2014
Thank you for using our convention space at the Hilton Jackson for your recent meetings, and also for taking time to fill out the Hilton survey. These surveys are very important to us, and we value your opinion.

I am very pleased to be associated with the wonderful group of people that work in this hotel. They are definitely the finest group of Hospitality professionals in the State of Mississippi. Your kind words will be passed on to the Chef, Banquet staff, and the Sales Staff. They take great pride in ful-filling your expectations.

We look forward to having you in house with us again.

Skipper Westbrook
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaffney, South Carolina
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 June 2014

We had a very pleasant stay, the rooms were very clean and the food in the cafeteria was awesome for breakfast my husband only ate one day and really enjoyed it. All the staff were nice, delightful and very helpful. The buffet for the reunion dinner was delicious and the family also enjoyed the wait staff then also.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dorothy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonJackson, General Manager at Hilton Jackson, responded to this review, 9 July 2014
Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion.

We are so glad to hear that you enjoyed your stay with us. We are very proud of our hotel, and our wonderful staff. They take great pride in ful-filling our guest expectations.

Thank you for letting us know that you enjoyed our breakfast buffet, and the service you received. I am also glad to hear that you were pleased with the food, and service you received for your family reunion. Your kind words will be passed on to the wait staff in the restaurant, and also the banquet staff.

We look forward to your next visit.

Skipper Westbrook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grenada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

I had a brief experience with plumbing and it was corrected. Got stuck in elevator and was rescued within 20 minutes. Was compensated for my inconvenience I will stay there again and highly recommend this hotel.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Leslie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonJackson, General Manager at Hilton Jackson, responded to this review, 14 July 2014
Thank you for your recent stay at the Hilton Jackson, and for taking your time to respond to the Hilton survey. These surveys are very important to us, and we value your opinion.

I am so sorry to hear that you encountered a few problems during your stay, but I am so glad to know that things were corrected immediately, and that you were taken care of to your satisfaction. Thank you for being so understanding.

We look forward to having you in house with us again.

Skipper Westbrook
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Jackson

Property: Hilton Jackson
Address: 1001 E County Line Rd, Jackson, MS 39211-1817
Phone Number:
Region: United States > Mississippi > Jackson
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Jackson
#5 Family Hotel in Jackson
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Jackson 3.5*
Number of rooms: 278
Official Description (provided by the hotel):
Conveniently located off I-55 in the state capital of Mississippi, the Hilton Jackson hotel offers a sophisticated atmosphere for business and leisure travelers. The Hilton Jackson hotel is just 13 miles from the Jackson-Evers International Airport and close to many popular Jackson, MS attractions, activities, and shopping. Corporate guests will appreciate the hotels proximity to many businesses and corporations, as well as our 30,000 square feet of flexible meeting space. ... more   less 
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Also Known As:
Hilton Jackson Hotel Jackson
Hilton Hotel Jackson
Jackson Hilton Hotel

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