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“Average at Best”
3 of 5 bubbles Review of Comfort Inn

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Comfort Inn
Ranked #7 of 38 Hotels in Jackson
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Average at Best”
3 of 5 bubbles Reviewed 14 July 2014 via mobile

Stayed here on way home from Florida. Average at best. Showed some age in places. Not what I normally expect in a Hampton, maybe because the last few Hampton's I've stayed in were newer.
Check in was slow due to lack of staffing. The man working it did great but he had 6+ people trying to check in at once

Stayed July 2014
Helpful?
Thank Patrick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary I, General Manager at Comfort Inn, responded to this review, 29 September 2014
This is a great tool for us to learn about guest's stays and to make improvements. We hope that if you find yourself traveling to Jackson again you would offer us another chance to show you what a great hotel we really are. Mary Inimgba, General Manager
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286 reviews from our community

Traveller rating
    123
    92
    38
    23
    10
See reviews for
83
54
18
79
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Fall City, United States
1 review
5 of 5 bubbles Reviewed 30 June 2014

Room Value totally worth the comfort, cleanliness, internet access convenience, and feeling like you have the comforts of home. The staff in every hotel we have stayed at was cheerful and outgoing to help us! Recommend you stay here on your next travels!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Vernon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this review, 3 July 2014
We appreciate you reviewing us and are glad you had a great stay ! Please come see us again when you are back in Jackson. Wes Scrape, General Manager
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Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

Friendly staff and very clean hotel. Breakfast was good and nutritional. Even thought the hotel was full, it was quite and we slept great. Check out was fast and easy. Next time I am in Jackson, I will be staying at this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BeckyMcG2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this review, 30 June 2014
Thank you for taking the time to write your review ! We hope to have the pleasure of serving you again in the future when you're in Jackson. Wes Scrape, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prattville, Alabama
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 25 June 2014

This was a nice place to stay as a lone business traveler. Clean, comfortable, nice area, great customer service and convenient to the airport. Air condition works great when it was super hot outside!

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BamaGirlzRock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this review, 30 June 2014
We appreciate your business ! Wes Scrape, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 June 2014

Very friendly staff, clean rooms, nice and quite. Rooms had a fresh smell and the A/C worked great. Good food for breakfast. I really enjoyed staying at this hotel. When I come back to Jackson I will stay at this hotel again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank beckymcg19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this review, 30 June 2014
Thank you for taking the time to review our hotel. We sincerely appreciate your business. Wes Scrape, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 23 June 2014

My boyfriend and I had been driving for a long time and it was very nice to be greeted and helped by the front desk staff. The housekeepers were pleasant to come across in the hallways as well. Alesa at the Front Desk at the front desk was a SWEETIE PIE! She went above and beyond to help me with an odd request and she made me feel like a Diamond Member :) To the GM, you have an awesome bunch! Thank you guys!!! -Brandy and Bryce

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brandy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this review, 30 June 2014
Thank you for reviewing us ! I will pass your comments along to Alesa, the housekeepers, and the other staff members at the hotel. We appreciate your great comments and you staying with us. Please say hello if you are back visiting us again. Wes Scrape, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brownsburg, United States
2 reviews
4 of 5 bubbles Reviewed 23 June 2014

Desk staff needs work. Not very friendly. Otherwise. A standard Hampton. I would stay here again. The whole experience is what you would expect at any Hampton. There is several restaurants within walking distance.Sometimes the frontage roads in Jackson are hard to figure out and traffic was horrable.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dale S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonBriarwoodGM, General Manager at Comfort Inn, responded to this review, 30 June 2014
I want to apologize for your experience with our front desk staff not appearing very friendly. This is not our standard here and we are always striving to improve our services to our guests. When you stay at our hotel, we always want you to feel very welcome as though you were a guest in our home. I will be passing along to our staff your comment in that regard. If you are ever in Jackson again, we hope you will give us the opportunity to serve you again. We value your continued patronage of our hotel. Sincerely, Wes Scrape - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 465 Briarwood Dr, Jackson, MS 39206
Phone Number:
Region: United States > Mississippi > Jackson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Jackson
#3 Family Hotel in Jackson
#7 Business Hotel in Jackson
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
119 beautifully appointed guest rooms. Seasonal outdoor swimming pool. Luxurious pillowtop bedding. Complimentary wireless internet. Complimentary hot breakfast. Free nearby full service health club. ... more   less 
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Also Known As:
Hampton Inn Jackson-North Hotel Jackson
Jackson Hampton Inn

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