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“the room smell like smoke, and the blankets smelled like urine!”

Super 8 Ocean Springs Biloxi
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Super 8 Ocean Springs Biloxi
Ranked #6 of 9 Hotels in Ocean Springs
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252 reviews from our community

Traveller rating
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    72
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
gulf shores
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 August 2013

Service at check in was friendly.
Room bad odor, A/C smell worse, live & dead bugs, hair in tub & on counter of sink, burn holes in blanket, the sheets smelled stale as if they were left in the washer for a while & then dried.
The smell was obvious but we didn't see the other items until morning because we just fell into bed exhausted. When we had breakfast these items were discussed with the staff member and they stated we should have called them to correct.
If your quality assurance for cleaning staff was on top of this there wouldn't be a need for calls. Being in hospitality this one will leave you with no expectations of returning.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank ht4jpc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceanspringssuuper8, General Manager at Super 8 Ocean Springs Biloxi, responded to this review, 3 October 2013
Thank you for taking the time to comment on your stay I am sorry about the condition of the room, and yes these items should have been picked up on inspection of the rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 August 2013

Upon arrival at 2am Jessie was great finding a king bed room non smoking & gave us a discounted rate since it was so late. So upon entering the room there was a strange smell in 121. Just thought because the a/c wasn't running & the air was stale. We just wanted rest. Start the a/c & mildew smell took over. Super tired so deal with it. On to a refreshing shower. One roach on the bath floor, ok. Picked up my bag from the dresser & live roach in my bag. Pick up towel another one. I give up. Then fall in bed. Wake up to the phone ringing at 6:30 wrong room. Argh.... That's it shower & go. More roaches, hair on the floor in bathroom everywhere. And as we are going out the door 2 roaches on the blanket we had used on the bed. On the positive side coffee was hot.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CauzIsaid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceanspringssuuper8, General Manager at Super 8 Ocean Springs Biloxi, responded to this review, 8 October 2013
Thank you for taking the comment on your stay, I am sorry about the condition of the room that should not have happened. We do appreciate the comment on the clerk, thank you for mentioning that; I shall be passing it along.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2013

The staff are very friendly. The rooms are decent. Beds are a little comfortable and have some holes in the comforters and sheets which is pretty ridiculous. Bathrooms walls seem to be a little scratched and repainted very often. Decent hotel, not much worth the money.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BenjaminJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceanspringssuuper8, General Manager at Super 8 Ocean Springs Biloxi, responded to this review, 17 October 2013
Thank you for commenting on your stay and the comment on the staff, I shall pass it along.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Ocean Springs hotels

Cumming, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 August 2013

we needed a place to stay for the weekend . they were very friendly , clean and i would stay there again. now if your looking for a pool there pool is very small . but that would be the only down fall of this place

Room Tip: its not real close to the beach but 8 miles or so you can be at the beach
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toni l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceanspringssuuper8, General Manager at Super 8 Ocean Springs Biloxi, responded to this review, 17 October 2013
Thank you for taking the time to comment on you stay well in the area, it is nice to hear that you liked it , and thank you for the comment on the staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2013

Staff was Extremely helpful & very accommodating. It was well worth the stay for the cost. Mrs. Mary is the best as well as the staff. She went above & beyond to make sure everyone was satisfied. The hotel was sold out the entire time we stayed.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Gloria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oceanspringssuuper8, General Manager at Super 8 Ocean Springs Biloxi, responded to this review, 17 October 2013
Thank you for commenting on your stay, it is nice to hear that you enjoyed your stay here, I shall pass along the comment on the staff to them thank you again and hope to see you on your next trip to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Super 8 Ocean Springs Biloxi

Property: Super 8 Ocean Springs Biloxi
Address: 13838 Wilfred Seymour Rd, Ocean Springs, MS 39565-9571
Phone Number:
Region: United States > Mississippi > Ocean Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #6 of 9 Hotels in Ocean Springs
Price Range (Based on Average Rates): £
Hotel Class:2 star — Super 8 Ocean Springs Biloxi 2*
Number of rooms: 90
Reservation Options:
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Also Known As:
Ocean Springs Super 8
Ocean Springs Super Eight
Super 8 Ocean Springs
Super Eight Ocean Springs

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