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“Great place to stay”

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Holiday Inn Express Oxford
Ranked #8 of 11 Hotels in Oxford
Reviewed 11 October 2013

This place edges out Hampton Inn by a hair. The staff is friendly and helpful. The rooms are just a tad nicer than the next door Hampton and the breakfast is great! It is a great location for Ole Miss football weekends! There is a shared shuttle during football weekends. Makes it very easy to go out to eat/shopping at The Square without the hassle of parking before and after the games. Close to decent restaurants, a CVS and Walmart.
It will be great when more hotels open so we can all stop paying 350.00 for a Holiday Inn/Hampton room in Oxford, MS.

  • Stayed: September 2013, travelled with family
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1  Thank Stella081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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57 - 63 of 103 reviews

Reviewed 21 August 2013

Checked in late, no problem. Rooms had just been updated. Paint was still fresh in the hall.
Breakfast was over the top. Plenty of everything. Staff was very friendly, both at check in and check out. Will be back.

Room Tip: Good options on the rooms with the mini suites at about the same cost as a regular room.
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  • Stayed: August 2013, travelled on business
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1  Thank lh021349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013

We were in town for one night and decided to use some priority club points for a night's stay. The hotel was extremely clean and appeared to be new. The staff was friendly and the room was very quiet. The bed was very comfortable and all the linens were fresh. The breakfast was not as good as some H I locations I have been to, but hey, it's free. Anyway, I highly recommend this to anyone in town!

Room Tip: I always recommend high floor away from elevator.
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  • Stayed: August 2013, travelled with family
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1  Thank Ishlachi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2013

We recently stayed here, and the experience was OK. When we checked in, the only agent there was on a personal call. We waited for her to get off her call to help us. The tone of the conversation was unpleasant, which did not create a comfortable start. She was pleasant when she checked us in, however. We walked to the room and returned through the lobby to unpack the car. She was back on the unpleasant conversation. We talked to a friend in the lobby, and she told us we were talking too loud, and she could not hear the person on the phone. The conversation did not seem that loud, but she was obviously unhappy. We moved everything to the room, left through the lobby to go to dinner, and she still was on a pretty unpleasant personal call. It just really leant an unpleasant vibe in the area.

The room itself was fine, and it appeared to be clean. The beds and pillows were very comfortable, and the room was a comfortable temperature when we arrived. There was also a ceiling fan, which we liked. The shower had plenty of hot water, but the tub did not drain well. After a maybe 10 minute shower, the water was up to my ankles.

The workout area left a bit to be desired. Only 1 of the 4 machines was (mostly) working. The treadmill nearest the entrance worked all right, but it was not fully functioning. Every time I increased the speed over 3.8 mph, it slowed and stopped. It could have been user error, but none of the others would even turn on. Perhaps they needed batteries. There was also no battery in the TV remote. There were a few fans, the temperature was great, and there were plenty of towels available.

The breakfast was fine. There was yogurt, cereal, cinnamon rolls, juices, eggs, biscuits, gravy, etc. Everything was fresh, and the area was clean and maintained.

As I am reading through this review, it sounds like some petty complaints. They are. But I thought it would be important for others perhaps considering a stay here. If the most important thing is a comfortable room, this one was good. Service is a bit lacking.

Room Tip: Only a couple miles to the Ole Miss campus
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  • Stayed: July 2013, travelled with family
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1  Thank LaurieTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Oxford, responded to this reviewResponded 15 August 2013

Dear LaurieTN,

Thank you for staying with us and providing us with your valuable feedback. It is wonderful to know you appreciated your room accommodation. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment with the service you received, the tub and fitness center. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Thank you again for your review and have a wonderful day!

Sincerely,

Karen C
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2013

This holiday inn express was just ok. The staff was nice and helpful. The room seemed very moist or sticky. Not sure what that was all about. The shower was a rainstorm and the towels were paper thin. Did I mention the staff was nice? Won't book this hotel again.

Stayed: July 2013, travelled with family
1  Thank Chip G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Oxford, responded to this reviewResponded 14 August 2013

Dear Chip G,

Thank you for your feedback and for choosing our hotel. I appreciate the kind words for the staff. Please accept my sincerest apologies over the room's condition. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Karen G.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2013

You rarely find a nice room that also accommodates a family travelling with a pet but this hotel did both. The reservation process was easy and they took good care of placing us near a side exit for easy access with my dog without disrupting other guests who may not appreciate her. The beds were very comfortable and spacious and the room was very clean. The staff were incredibly friendly and met all our needs. Good location from the freeway and plenty of places to get a bite, whether you want to sit down or just grab something fast.

  • Stayed: June 2013, travelled with family
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1  Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

Came to Oxford for a visit and was very pleased with the HIE. There was some paint damage to our bathroom but the staff gave us a break on our rate. The employees were very polite and helpful, the breakfast was as good as I have had at any HIE, and the hotel was kept clean and neat. I will definitely stay there again.

  • Stayed: July 2013, travelled with family
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1  Thank PeteHart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Oxford

Address: 112 Heritage Dr, Oxford, MS 38655-5419
Phone Number:
Region: United States > Mississippi > Oxford
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Oxford
Price Range: £64 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Oxford 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Oxford is located in the heart of Oxford, Mississippi and 1 mile from the Ole Miss campus. This interior corridor hotel features 81 elegantly appointed guest rooms including 34 suites, complimentary deluxe Continental breakfast, an elevator, coin operated guest laundy, a fitness center and business center. All rooms feature 2 two-line telephones, voice mail, data ports, high speed Internet acess, coffee maker, iron, ironing board, hair dryer, work desk, ergonomic chair, ceiling fans. All suites feature micro/refrigerators with wet bar and sleeper sofa. All basic rooms have microwave/refrigerators. ... more   less 
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Also Known As:
Holiday Inn Express Oxford Hotel Oxford
Holiday Inn Oxford
Oxford Holiday Inn

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