We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“all around average”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Pearl - Jackson Area
Ranked #10 of 19 Hotels in Pearl
Certificate of Excellence
Reviewed 29 May 2014

This property is about 10 minutes away from the airport, next to MS outlet mall and the bass pro shops. ( There is also a SAM's club a bit further away)

It seems new, however if you look a bit deeper, there are signs of bad workmanship all around, especially in the shower area, where there are gaps in the caulk, peeling wall paper etc. Things that should not be there in a relative new property.

The pick up van is clean and on time, however our driver was as unsocial as they can be. But ok, he is not hired for his tour guiding skills, however a friendly face can make a big difference.
Check in was quick and easy, no issue there. Everything was ready to go.

The room was clean and typical, with the HI amenities. The water pressure in the shower was just plain bad. And of course the previous mentioned appearance issues.

Internet log in is quick and the speed is constant throughout the property.
There is a small pool, no Jacuzzi or sauna. (did not use it)

The on-site restaurant is alright. The food selection is alright, the quality is alright, the service is alright. Nothing to write home about. Being were this property is, and if you do not have a car, you have limited choices on where to eat. The on-site restaurant, the Bass-pro restaurant or the food court in the mall.

Why do I rate this property an average, because it is just alright all around. I did not run into any employee that was truly outstanding. The front desk manager calling me "dude" I really did not appreciate. Please change your verbiage to Ma'am or Sir.
Unless you have a car, there is nothing to do but visit the (so so) outlets and Bass pro shop.

So, fairly close to the airport, ok food, ok service, clean rooms with some minor issues and good internet. You decide.

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dooandherb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Pearl - Jackson Area, responded to this reviewResponded 16 June 2014

Dear dooandherb,

Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (164)
Traveller rating
Traveller type
Time of year
Language

82 - 88 of 164 reviews

Reviewed 28 May 2014

My sister and I stayed 2 nights at the Holiday Inn Trustmark Park in Pearl MS in May 2014. She had a doctor's appt in Jackson so we made a weekend shopping trip and getaway. First of all, the room we had was very clean and the beds were comfortable. Location is everything, with the Outlets of MS and Basspro within walking distance. The Trustmark ballpark is also within walking distance. We ate breakfast at the little sports bar restaurant in the hotel which was very good, there was no complimentary breakfast. Overall a nice clean room, with comfortable beds and nice friendly staff with a great location to shopping and restaurants. Loved it!! and will be back!!

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MSNANA50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014

One of the best hotels i have stayed at. Only BAD is the soft water which means you can't rinse soap off your body while showering. Oh well. Got a suite on 5th floor which was huge and had a separate room for the bedroom - and a 2nd AC unit in the bedroom. Way to go Holiday Inn - trash can liners in the trash cans - I love it. Why doesn't Hilton properties understand the importance of this?? Watch out Hilton & Marriott - Holiday Inn is right there with you and somewhat better. I will be staying less at Hilton's and Marriott's - and looking for more Holiday Inn's. THANKS! Location is perfect - right across street from ballpark where Mississippi Braves play baseball. Also immediately next to Bass Pro Shop and a large outdoor outlet mall, all within walking distance. PERFECT choice to stay for a trip to Jackson. Note that hotel is in a dry county but I found a liquor store a few miles away.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JimB_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2014

Stayed here one night on business. The rooms and the property were both very clean and comfy, with a fridge and microwave in the rooms. Hallways were clean and very quiet which made for a good night sleep.
Did not get to use any other amenities, but wifi in rooms was fast and easy.

Room Tip: Back side of property was quiet.
See more room tips
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Luluflies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014 via mobile

My husband and I stayed here for our anniversary. We got the romance package. Very clean room. Rose petals and chocolate everywhere! Electric candles and swan shaped towels completed the look. Our room had a dozen roses on the small table added for us to eat our steak dinner ( complete with baked potatoes, salads, and cheesecake). We also had a bottle of wine with the package. The room was very clean and comfortable. The jacuzzi was amazingly clean and comfortable. Staff was extremely friendly and accommodating. Hotel is near bass pro, the outlet mall of mississippi, and trustmark park - home of the mississippi braves. Great price! Wow!

Stayed: March 2014, travelled as a couple
1  Thank bbutler12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2014

The staff was very friendly. The location of this property is in a great location for shopping and places to eat. The rooms are clean and the property is very well maintained. I would recommend this hotel for anyone traveling in the Jackson area.

Room Tip: corner rooms are very roomy with king bed, sleeper couch and 2 televisions
See more room tips
  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Edward W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014 via mobile

Stayed there for a week and work for a government agency. We had witnesses that were coming in and some had flights delayed and we had reschedule rooms and shuffle people around. Robert was very accommodating and worked with us great. As far as the hotel it is always great. Gave it four stars only because the fitness center is very small and only has one treadmill that works but the everything else is great. Thanks for everything.

Stayed: January 2014, travelled on business
Thank Shannon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pearl hotels
1.4 mi away
Holiday Inn Express Jackson/Pearl International Airport
0.8 mi away
Courtyard Jackson Airport/Pearl
0.5 mi away
Hilton Garden Inn Jackson/Pearl
Show Prices
Show Prices
Show Prices
1.2 mi away
La Quinta Inn & Suites Jackson Airport
0.9 mi away
Fairfield Inn & Suites Jackson Airport
1.4 mi away
Candlewood Suites Pearl
Candlewood Suites Pearl
#15 of 19 in Pearl
83 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Pearl - Jackson Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Pearl - Jackson Area

Address: 110 Bass Pro Drive, Pearl, MS 39208 (Formerly Holiday Inn Trustmark Park-Pearl)
Phone Number:
Region: United States > Mississippi > Pearl
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 19 Hotels in Pearl
Price Range: £76 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Pearl - Jackson Area 3*
Number of rooms: 119
Official Description (provided by the hotel):
Hotel in Pearl, Mississippi offers a comfortable stay - indulge yourself at the Holiday Inn Hotel Trustmark Park in Pearl, Mississippi. This full-service hotel is conveniently located just six miles from downtown Jackson and features a complimentary shuttle to the Jackson Airport and Amtrak Station in downtown Jackson. Our Jackson, MS area hotel's location means guests are close to the many attractions of the Jackson, MS area. Our hotel is situated next door to the Bass Pro and Outdoor World Shop for the hunting and fishing enthusiast. Families can visit The Russell C. Davis Planetarium to see the stars or catch a rising star at a Mississippi Braves game just across our parking lot. Visitors also can attend a Jackson State University football game or visit the State Capital in downtown Jackson. The business traveler will find our Jackson area hotel to be a convenient oasis. We are situated only six miles from downtown, Jackson State University and Trustmark Corporation. Our Pearl hotel also provides a complimentary airport shuttle, 2,125 sq. ft. of flexible meeting space and high-speed, wireless internet access to accommodate the business traveler. While lodging in Pearl, hotel guests may enjoy delicious casual dining at the Alumni House, our sports-themed restaurant. We offer upscale amenities that include the well-equipped Fitness Center and a large indoor pool. Book your next stay in Jackson at our hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, TripOnline SA, Hotels.com, Ebookers, HotelsClick, Cancelon, getaroom.com, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Holiday Inn Pearl - Jackson Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Trustmark Park-Pearl Hotel Pearl
Holiday Inn Pearl

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing