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“HoRRiBle customer service!!!!”

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La Quinta Inn & Suites Jackson Airport
Ranked #1 of 19 Hotels in Pearl
Certificate of Excellence
Reviewed 20 June 2014

Hotel employee called me ON my day of checking in (their "courtesy call") to tell me they only have a SMOKING room available for me....when I have reserved 3 weeks in advance requesting a NONsmoking room. WTH!!! This is a scheme for me to upgrade to a bigger suite. No thanks!!! Beware folks...

  • Stayed: June 2014, travelled with family
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1  Thank TT N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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188 - 194 of 341 reviews

Reviewed 10 June 2014

I should not have been charge for the room in such poor condition but instead I was charged full rate. without consideration. I would not give this hotel a recommendation as a place to stay. It would make a good place for animals to stay they would not mind the animal hair let on the funiture

  • Stayed: June 2014, travelled on business
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Review collected in partnership with La Quinta
Thank Brian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

I would like to highly commend the desk clerk on duty during reservation and checking in. LaDonna went above and beyond to help grandson with unexpected stay at this location, besides being very pleasant to deal with.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with La Quinta
Thank harley2850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

Highly recommend this location. Friendly, caring folks at the front desk, clean, comfortable & a wonderful breakfast. The front desk crew is FABULOUS! A smile goes a long way. I travel with my dog & LaQuinta knows how to make a lady and her dog sleep well while traveling.

  • Stayed: June 2014, travelled solo
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Review collected in partnership with La Quinta
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

Quality hotel, nice rooms, comfortable sleeping, internet is fast and reliable, treat guests well, fast checkin and checkout, friendly staff, good set up to check in for flights, wake calls are reliable

  • Stayed: May 2014, travelled on business
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Review collected in partnership with La Quinta
Thank Maria Ann E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

We booked a room but when we got there they did not have a room for us and were very rude. We were left with no where to stay. After a long day at a baseball tournament we had to make a two hour drive home and back the next day to play. The front desk clerk was not at all willing to help us and was rude.

  • Stayed: May 2014
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1  Thank Kcart123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

The employees were extra friendly, completely helpful, and very informative. The hotel itself was clean, well maintained, and extremely comfortable. The hotel staff however is what made this stay especially good because being greeted continually by smiling faces and kind words just makes the day better and that is what we received at this location!

  • Stayed: May 2014, travelled with family
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Review collected in partnership with La Quinta
Thank melissaf387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites Jackson Airport

Address: 501 S Pearson Rd, Pearl, MS 39208-5906
Phone Number:
Region: United States > Mississippi > Pearl
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 19 Hotels in Pearl
Price Range: £54 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Jackson Airport 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
The La Quinta Inn & Suites Jackson Airport is located just outside Jackson ever International airport, with easy access from 1-20,close to I-55 and Hwy 49, We are convenient to all area attractions including MS outlet mall, Braves Stadium, Downtown Jackson, Ross Barnett Reservoir, Jackson State University. We are easy on & off from I-20 exit 48 Neighboring cities of Flowood, Brandon, Richland and Florence. ... more   less 
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Also Known As:
La Quinta Pearl
La Quinta Jackson Airport
Pearl La Quinta

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