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“Hilton Garden Inn, Pearl Mississippi”

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Hilton Garden Inn Jackson/Pearl
Ranked #4 of 19 Hotels in Pearl
Brandon, United States
1 review
“Hilton Garden Inn, Pearl Mississippi”
5 of 5 bubbles Reviewed 30 October 2013

I recently hosted a medical meeting at the Hilton Garden Inn, Pearl, MS. The shuttle service to/from airport was very good, the Meeting Room was well organized and clean, the sleeping rooms were clean and fresh, and the hotel staff made my attendees feel welcome. I received many positive comments concerning the hotel on our post evaluations. We have already booked another Meeting at this hotel.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administrative A, General Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, 1 November 2013
Thank you for hosting your company meeting with us. We enjoyed you all as well. I can't wait to see you all again in February. We will try to make that as good, if not better for the group coming. Thank you agin for your time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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332 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Jackson, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 28 October 2013

Very nice hotel with spacious rooms but the traffic from the interstate is pretty noisy. You may want to get a room away from interstate. Staff was very friendly and Lonestar next door may look dead but their food was very good. All room service comes from the Lonestar

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brandon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administrative A, Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, 30 October 2013
Thank you for taking the time to fill out the survey. We appreciate your time. ANd try to make each stay an enjoyable one. We look forward to you staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goldendale, United States
Level Contributor
4 reviews
4 hotel reviews
2 of 5 bubbles Reviewed 23 October 2013

The cost far exceeded the quality of the hotel, furnishings and services. The staff were friendly but not overly interested. Basically your average airport sleep hotel, at far over expected cost. Certainly trading on the Hilton name. It would probably be wise to sell this property to a lower budget chain, and reset the price accordingly.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Douglas R. H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administrative A, Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, 30 October 2013
I want to thank you for choosing to stay with us at Hilton Garden Inn. Sorry, the price was/is an issue. We try to price accordingly to our competitors. Sometimes we are much higher. We thank you for choosing to stay with us and hope the next time you arein time we have a better price and better experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, Florida
Level Contributor
46 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 21 October 2013

Had business at the JAN airport and stayed here for a couple of nights. Pretty standard HGI. Clean comfortable rooms with a nice breakfast. Lots of eateries in the area and a theater across the street. Would probably stay here again if back in Jackson.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank theskycop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administrative A, Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, 30 October 2013
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay and look forward to you staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 20 October 2013

Pros: Friendly staff. Only "suites" left at a late, on the fly check in but room was nicely appointed. Looked like a nice breakfast area, gym, pool, gathering areas in the lobby. Cons: So close to the road that the traffic passing by combined with the noisy hvac system kept us awake most of the night. Upside is that it got us back on the road really early. Bed was uncomfortable. Bathroom, although looking clean, had many hairs left behind. Mold (?) on the ceiling above the ventilation closet.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Edward B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administrative A, Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, 30 October 2013
Thank you for taking the time to review our hotel. I am sorry you did not have a good experience with hotel. If we would have had another room to move you to we would have away from the highway. We understand that was the last room available. Also, in checking the room myself; I found that the mold you were speaking of was dust. Neverthe less it does not make it any better. This is something that I am working with my staff to address and recognize before our guests. The issue has been corrected in that room and is monitored by management. Thank you again for your time.
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Redondo Beach, California
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 4 October 2013

This is one of the better places I've stayed in MS for work. The rooms are spacious, I've stayed in a double queen and a king bed, never had problems with them.The fitness center is now equipped with more updated cardio machines with your own personal tv. They provide water, towels, and even cheapy headphones if you forget yours. There's a "Happy Hour" where they provide different drinks and snacks like pizza or buffalo wings, but they'll always have the popcorn machine and cookies there.

The staff is very friendly and will try to accommodate and help you out any way they can. The parking can get packed at night, I guess this place is the popular one out of the other places in the area. I will be staying here and only here for my future business trips to MS.

Stayed November 2012, travelled on business
Helpful?
Thank lamb1028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administrative A, Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, 30 October 2013
Thank you for taking the time to write a review about our hotel. We are glad that you enjoyed your stay. We look forward to you staying with us in the future. We hope to make your experience even better next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
1 review
4 of 5 bubbles Reviewed 2 October 2013

Nice hotel, friendly staff, good value! Stayed there one night on a business trip.Nice hotel, friendly staff, good value! Stayed there one night on a business trip and had no issues at all. They had a light complimentary dinner in the evening which was nice. I’d stay there again if I come to Jackson.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Shachar F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administrative A, Manager at Hilton Garden Inn Jackson/Pearl, responded to this review, 30 October 2013
Thank you for taking the time to review our hotel. We look forward to you staying with us in the future. We hope to make each experience a special one. Thanks again for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Jackson/Pearl

Property: Hilton Garden Inn Jackson/Pearl
Address: 438 Riverwind Dr, Pearl, MS 39208-5900
Phone Number:
Region: United States > Mississippi > Pearl
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 19 Hotels in Pearl
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Jackson/Pearl 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hilton Garden Inn Jackson/Pearl Hotel Pearl
Hilton Garden Inn Pearl
Hilton Pearl
Pearl Hilton

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