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Hilton Garden Inn Jackson/Pearl
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Reviews (396)
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All reviewsnice hotelhh memberlone star steakhousethe hotel staffbusiness tripfitness centerroom keyoutlet mallfront desk staffmovie theaterbass pro shopsouthern hospitalityfree breakfaststaff was very friendlyeasy accesswould stay againconvenient location
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264 - 269 of 396 reviews
Reviewed 31 July 2014

As a Hilton Garden Inn, the hotel is fine. The property is in good shape, with all the amenities.

Location is horrible, with half of the hotel adjacent to I-20 in Jackson, MS, near a major intersection where I heard diesel trucks and their Jake Brakes all night long.

I asked for a different room, but there were none to be had. I will not stay here again.

Room Tip: Do not book a room on the I-20 side of the hotel.
  • Stayed: June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank misteron2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administrative A, Front Office Manager at Hilton Garden Inn Jackson/Pearl, responded to this reviewResponded 2 August 2014

We thank you for your responses, critiques, and input here at the Hilton-Garden Inn Pearl. I deeply apoplogize for your "sleepness" night, and for furure stays, we can surely accommodate you with a room opposite the interstate.


Sincerest apologies and wishing you a pleasant future stay

Cedric Morris, Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014 via mobile

The staff was very nice. From out check in to out ride down at the end of our stay we were asked how our stay was! Room was clean and the hotel was quiet. Breakfast while not free was worth the money. We only stayed over night but we would stay here longer!

Stayed: July 2014
Thank Mbulhoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administrative A, Front Office Manager at Hilton Garden Inn Jackson/Pearl, responded to this reviewResponded 3 August 2014

Thank you so very much for expressing your views concerning your stay here at the Hilton Garden Inn Pearl MS. Your opinions are vital to our growth and progress, and we encourage you to post your views regarding your stay @ our property


Thanking you in abundance!

Cedric Morris, Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

I was greeted and immediately made to feel at home. I have had multiple visits to this location and always has very good experiences with staff and facilities. It is very nice to be treated so well at each visit.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Administrative A, Front Office Manager at Hilton Garden Inn Jackson/Pearl, responded to this reviewResponded 3 August 2014

Thank you for your reviews and responses. Your input is highly appreciated and recommended, we will do whatever we can do here at our property to assure that your stay is as comfortable as possible. We want you to truly feel as if you are "home", away from home.


Thanking you in abundance for taking the time to respond!

Cedric Morris, Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Check in was quick, friendly and went smoothly. A little pricey and breakfast is extra, everything was good though. Easy, quick check-out. Restaurants were in easy walking distance so that was a nice convince. No complaints

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
Thank Judith F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

Absolutely the best experience during my traveling experience. The staff was superb and the hotel was in flawless condition. The food preparation was fantastic and everything was as clean as a brand new hotel. I could stay there for an extended visit anytime.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Roger G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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