I chose this Day's Inn because it had the least negative reviews of the area's hotels. I was greeted in a warm, professional manner and the desk person ran through the property's recent improvements. She even offered me a cookie. Very nice. However, once we we entered our room was when our stay went south.
We noticed we were not provided with any bath towels. Honest mistake, we thought. I called down to the desk and the attendant told me to come back for replacements. We were in town for a two night stay. The next morning, I left the room for a trip to the drug store and a member of the house cleaning staff was working on the room next door. She asked if I was just came out of room (number withheld). I had placed a "Do Not Disturb" sign on the door. I told her my wife was ill and taking a nap. I asked her to come back later to clean the room. She said they would "try to get it" after they were finished. I was a bit puzzled, but left on my medication run. We left for the wedding we were attending shortly before Noon returning around 6 that evening. The room had not been touched.
I realize Day's Inn is a low cost chain, but this is the first time I've ever encountered a cleaning time "window" at a chain at this price level. My wife and I have stayed at comparable chains for multiple night visits and our rooms have always been clean when we returned.
We addressed our concerns to Frenchie, the person running the desk when we checked out, and she told us two things: First, it was our fault since we had a do not disturb sign on the door. 2. Since we booked through a third party--web hotel booking site--there was nothing she could do.
If your stay is convienent to this Day's Inn cleaning schedule--if you are gone when they decide it's time to clean--you might enjoy your stay. Don't forget to check to see if you have towels, too.
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- Also Known As:
- Comfort Inn Pearl
- Pearl Comfort Inn