There were some good things about this hotel. The staff was friendly and helpful. The breakfast lady was especially gracious. The breakfast was fine, and the coffee was pretty good. The bed was comfortable. But all of this was overshadowed by the qualify of the bathroom, which was significantly below the standard I expect from a Comfort Inn. We were in a handicapped accessible room, and the shower was the kind that a wheelchair could roll into. It did not have any curb to hold in the water. The first thing I noticed was that the carpet in front of the bathroom door was wet. I understood why when I took a shower. The water flowed across the floor, along the wall, and toward the door. The door jam showed water damage, with black marks (mold or mildew?). The paint on the bottom edge of the door was also peeling. Other problems: A towel bar was coming off the wall, the plug-in for the hair dryer was cracked and broken, the caulking around the sink and some of the floor tiles had gaps, the metal cover over the facial tissues was corroded, and the grab bars were both corroded. I have attached some photos. (Room 113).
- Official Description (provided by the hotel):
- Ideally located next to Jackson Airport, the Comfort Inn® in Pearl, Mississippi is a great place to stay while visiting the area. Sites we recommend visiting while in Mississippi include: Trustmark Park, Bass Pro, Lefleur Bluff State Park, Mississippi State Fair Grounds, Miss Forestry Museum. Your Morning Breakfast is full of hot and delicious options. ... more less
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- Also Known As:
- Holiday Inn Express Pearl-Jackson Intl Arpt Hotel Pearl
- Holiday Inn Pearl
- Pearl Holiday Inn