My review should be 3.5 but I wanted to make sure management saw it and because the system wouldn't let me do it.......This is my favorite hotel when I'm in the area but had an issue with housekeeping not cleaning my room. To my surprise when I got back from the game to find a couple towels hanging on the door in a hotel bag. After entering, I found the bed unmade and room unattended too. Yes, they picked up used towels ONLY. Remember the clean towels was left hanging on the door.
After seeing this I went to the front desk to make them aware of it....they said they were so sorry and would I like to have a snack to make up for it. I found that to be funny as if a snack was all I need. This coming from the the most fattest STATE ( my home state). They were really nice.
I mentioned it to Ms. Angela this morning that I need towels and soap. When I got to my room from breakfast, I had both. I will stay again because I'm not going to let one poor performance on house keeping stop me from staying at a good hotel but a second one will.
Maybe they were trying to get to the game!!!
- Official Description (provided by the hotel):
- The Embassy Suites Jackson-North/Ridgeland hotel is a modern all-suite hotel offering business and leisure travelers a comfortable environment for exploring Ridgeland and Jackson, MS. Conveniently located in the Township at Colony Park - just 20 minutes from Jackson-Evers International Airport. ... more less
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- Also Known As:
- Embassy Suites Jackson-North/Ridgeland Hotel Ridgeland
- Embassy Suites Ridgeland