Stayed 1 night on the way to Gulf Shores – arrived early evening - left late morning. Every year we stay in Jackson; this was our first time at the Hyatt. We had 2 rooms (2 Teenagers + 2 kids under 10). We got the each room for $98/night. The hotel is obviously new (and thus clean). 24hr grab and go food bar, 24 hr Starbucks, small but useable pool the kids enjoyed, nice lobby area, free continental breakfast, free Wi-Fi (I am sitting in the lobby as I type). The rooms are very comfortable (as others have stated)and much larger than expected - the 42in HDTV and comfy bed matched my set-up at home. Technically, with 2 queen beds, you could sleep small kids, parents, and at least one teenager on the L-shaped couch.
All that said – the best part of the stay – the customer service. From the two young women with constant sweet smiles and laughter to the friendly gentlemen in the morning – I was just impressed with their focus on us – during check in/out, time to explain the hotels offerings – how to get the most of our stay, where to get a bite to eat, the kindness to the kids, and their overall willingness to accommodate us. I loved the fact that they made eye contact at all times and stopped what they were doing to focus attention on us with each engagement. Being raised in the South and moving away 20 years ago, this service was quintessential Southern Hospitality that I sorely miss!!!
Thanks for a great stay ---- well worth $.
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- Also Known As:
- Hyatt Place Jackson/Ridgeland Hotel Ridgeland
- Hyatt Place Ridgeland