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67 - 72 of 111 reviews
Reviewed 8 December 2013

Hairs and spilled coffee in and on sink.
Flies in room.
Flithy floors.
Stains on walls.
Cigarette burned bed sheets.
Toilet cracked.
Staff knocked and tried to enter 5sec. Later didn't even give its a chance to open the door.
Room overall was nasty, borderline health hazard!
Key cards failed twice.
Rooms are WAY outdated.
I wouldn't stay here again if it were FREE! Absolutely gross

Date of stay: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank um21canes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
red128, General Manager at Red Roof Inn Jackson North - Ridgeland, responded to this reviewResponded 9 December 2013

Hello! Thank you for your comments. I am sorry that you recently experienced a problem at our location. I just want to confirm that you have the right location in Ridgeland considering we don’t use key cards at this location. I do want to apologize on behalf of the entire Red Roof Brand for your horrible experience. Thank you again for sharing your comments.

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Reviewed 6 December 2013 via mobile

We stayed here for two nights while we explored jackson and vicksburg. We stayed in the "deluxe" room for the fridge and microwave and everything was great. My only complaint is the room servicing. Despite asking for a full service they only took some of our rubbish and changed towels.

Date of stay: December 2013
Thank diveintomalaysia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
red128, General Manager at Red Roof Inn Jackson North - Ridgeland, responded to this reviewResponded 9 December 2013

Hello! Thank you so much for your comments. We are pleased you had a good stay and felt the value was great! I do apologize that you were not informed of our Go Green policy at Red Roof Inn. Our cards that are placed on each bed of the room explains that unless requested otherwise we come in and tidy your room. We replace towels, toiletries, take out your trash and make up your bed. I am sorry you were not well informed of this information. We thank you again for being a guest under our roof and hope to see you again soon!

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Reviewed 18 November 2013

You can not beat both the price and location if you are looking to put your head on a bed while traveling. The hotel is located in an area with many different dinning options. The rooms are basic but provide you exactly what you need after your long day driving. There is coffee located near the check-in desk but not in the rooms. The beds are comfortable and the staff very helpful. You can pay a lot more and stay up the road but if you are just passing through this property is your best bet. Great value for your money.

Date of stay: November 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WilliamDowns
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
red128, General Manager at Red Roof Inn Jackson North - Ridgeland, responded to this reviewResponded 19 November 2013

Thank you very much for your comments! The staff will be pleased to know you enjoyed your short stay. We continuously strive to ensure we offer all of our guests great service, a clean room, at an unbeatable price. We thank you for sharing your experience. Feedback from you makes our efforts worthwhile and we sincerely appreciate the opportunity to serve you! We hope that you will return if you are in the area again.

Thank You

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Reviewed 14 November 2013

I had read one reviewer knocking down this motel. It is not a 3?star motel. If you wanted that you should have stayed at the Hilton Garden Inn for 4 times the money. The rooms were clean here, pillow top mattresses were very comfortable and it is fine for an overnight stay. The lobby is tiny and there was thermos coffee and no breakfast, but you get what you pay for. Someone picked up our truck keys and cell phone which I left in the lobby by accident , thinking they were theirs, and the staff did all they could to help us until the keys were returned. I would not hesitate to stay here again. Very friendly staff. Not redone yet, but nice and give AAA
discount!

Date of stay: November 2013
Trip type: Travelled as a couple
Thank susanc908
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
red128, General Manager at Red Roof Inn Jackson North - Ridgeland, responded to this reviewResponded 15 November 2013

Thank you so much for your comment. We appreciate your kind words. I am so sorry to hear we had to go on a scavenger hunt for your keys!! Agreed we are not the top rated hotel and don’t offer a lot of surprises, but every day we strive to do what our guests know us for; a clean room and superior service. I hope that if you decide to come back this way we will have a couple new exciting features for you. Thanks again.

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Reviewed 12 November 2013

This is a no frills property--It has no biz hub, spa, fitness center, dining area or pool.
Our basic room did not have a hair dryer or coffee maker, but we brought our own so that was not a problem.
The room was clean, comfortable and very reasonably priced.
The staff was friendly and accommodating.
The bath tub in our room did not have a stopper and one wall light was missing a bulb but we managed without them.
If you are the type that spends a lot of time around your hotel, this is not your place.
We basically use our hotel to bathe, sleep and change clothes so this place worked out fine for us.
Would stay here again if in the area.

Date of stay: November 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jljnla
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
red128, General Manager at Red Roof Inn Jackson North - Ridgeland, responded to this reviewResponded 15 November 2013

Thank you so very much for staying with us! We welcome all feedback from our guests and thank you for leaving a comment. We always look for opportunities to better serve our guests and want to ensure we do not miss out on exceeding their expectations. We do understand we don’t have a lot of frills but we are delighted you were pleased with the cleanliness and affordable price. I can’t promise we will gain a lot of frills at this location but stay tuned to some exciting updates in 2014! Thank you again!

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