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“Pleasant clean experience.”

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TownePlace Suites Jackson Ridgeland/The Township at Colony Park
Ranked #7 of 16 Hotels in Ridgeland
Certificate of Excellence
Reviewed 13 June 2014

I stayed in this hotel for 7 weeks while in town for work. All the staff i met were so helpful. They actually would stop and talk to check on me and make sure i was taken care of. They even served breakfast a little early for myself and a few other guests. The rooms are immaculate. I literally felt right at home. I stayed in 3 different rooms my entire time and every time it exceeded my standards. Plenty of clean linens, they cleaned everything every day. Nothing ever came up missing. The area is quiet and pleasant. Restaurants in walking distance. Any time i come back, this is the only hotel i will stay at. Just dont waste your time on all the cheaper hotels around. You get what you pay for. All over town the service industry staff in general are rude and/ or do not care about their customers. This place is not like that. I highly recommend.

  • Stayed: May 2014
    • Value
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1  Thank Bentham0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allan C, Director of Sales at TownePlace Suites Jackson Ridgeland/The Township at Colony Park, responded to this reviewResponded 16 June 2014

Thank you for selecting TownePlace Suites by Marriott The Township in Ridgeland, MS. And allow me to offer a special expression of gratitude for taking time to share your lodging experience with Trip Advisor! Our intent is to provide authentic qualitative experience that delivers service, value and hospitality for all of our guests. We hope to have an opportunity to serve you in the future!

Sincerely,

Allan L Cole

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61 - 67 of 67 reviews

Reviewed 31 May 2014

We were pleasantly surprised with how big our room was - plenty of floor, closet, and drawer space. The kitchenette was nice, too, and even had a little dishwasher. We got a lot of nice features and space for what you'd normally pay for a much smaller room. Everything was clean and well-maintained, and the free breakfast had a good variety.

Stayed: May 2014, travelled with family
1  Thank Anna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allan C, Director of Sales at TownePlace Suites Jackson Ridgeland/The Township at Colony Park, responded to this reviewResponded 16 June 2014

We certainly appreciate you selecting our TownePlace Suites by Marriott The Township here in Ridgeland, MS. We value all our guests and their feedback. We are delighted to serve and look forward to your return.

Sincerely,

Allan L. Cole

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Reviewed 6 April 2014

Nice, new hotel in an area with several good, family friendly restaurants. The hotel staff were very frendly and welcoming. The bedding and bed were very comfortable. The kitchenette was clean and well-stocked with plates, utensils, etc. Unlike many recently constructed hotels, the sink area is behind a door, so a family member can shower/shave/brush teeth without waking other family members. There was a nice workout area with well-functioning equipment. The hotel has a pretty man-made lake behind it and a seating area with fire pit outside. The rooms have good sound-proofing- Even though my room was right next to the elevators, there was no elevator noise or disruption. Not much choice at breakfast (cereals, muffins, toast, fruit, waffles, yogurt), but what was there was fresh and tasty. I noticed absolutely not smell (noted by another reviewer) and had no trouble with heating or A/C (both needed during our weekend trip due to a rapid weather change).
We will be staying here again and will recommend it to others traveling to Jackson.

  • Stayed: April 2014, travelled with family
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1  Thank mickeynola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allan C, Director of Sales at TownePlace Suites Jackson Ridgeland/The Township at Colony Park, responded to this reviewResponded 16 June 2014

Thank you for selecting TownePlace Suites by Marriott The Township in Ridgeland, MS for your lodging needs. We are also appreciative of you taking time to share feedback of your experience. You are the reason we are here and it is our pleasure to offer you an experience of lodging satisfaction! Please allow us to serve you in the future!

Hospitably,

Allan L. Cole

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Reviewed 15 March 2014

A large group from our school stayed at Towneplace Suites while in town for an athletic event. The staff were some of the friendliest I have ever encountered, truly going above and beyond to meet our needs. The property is new and well maintained. I would highly recommend the property and applaud the management for our excellent stay. Comfortable, clean, quiet, and SERVICE! It is at the top of my list whether traveling in the area for business or pleasure.

Stayed: March 2014, travelled on business
Thank Clint S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allan C, Director of Sales at TownePlace Suites Jackson Ridgeland/The Township at Colony Park, responded to this reviewResponded 16 June 2014

Thank you for selecting TownePlace Suites by Marriott in Ridgeland, MS. We certainly enjoyed having your group in house and look forward to your return to The Big House next season. We also appreciate your kind words about our entire team. Our goal is to provide the best hospitality experience in MS, our "Hospitality" state. You and your organization are the reason we are here. Please call on us to be of service in the future!

Sincerely,

Allan L. Cole

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Reviewed 18 January 2014

This is a new property and remains clean. The rooms are very basic and do have a full kitchen. Otherwise the property is very basic, very. The breakfast is minimal with pieces of fruit, bagels, muffins still in the Sara Lee wrap, toast, waffles, cereal and yogurt.
My largest issue was the smell of the entire hotel, and it was not pleasant.

The heating/AC is not working properly, and my room was cold much of the night.

This is basic and you can find better for the same price point

  • Stayed: January 2014, travelled on business
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Thank Paolosmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allan C, Director of Sales at TownePlace Suites Jackson Ridgeland/The Township at Colony Park, responded to this reviewResponded 16 June 2014

Thank you for staying with us during the very first 30 days of opening. Please accept this late public apology for your experience. We certainly value your presence and opinion. Our intent is to improve continually and your feedback allows us to do just that. We regret your experience was unfavorable. I welcome you to contact me personally at the property should you have a change of opinion.

Respectfully,

Allan L. Cole

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Reviewed 5 January 2014

This is a new hotel that opened late December '13. We stayed in the open studio two queen bed room. The rooms were extremely nice for the price and included a full size refrigerator and kitchenette with stove top. The staff is what puts this place at the top of our list above embassy suites next door. They were always making sure we had everything we needed. The breakfast was great and the fire pit and view made this experience relaxing. We will only be staying here for now on. The design is unique and we were very comfortable the entire stay. Sad to leave!!

Stayed: January 2014, travelled with family
Thank Weeks1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allan C, Director of Sales at TownePlace Suites Jackson Ridgeland/The Township at Colony Park, responded to this reviewResponded 16 June 2014

Thank you for being our guest during the first 2 weeks of our being open, and for sharing your experience as our first Trip Advisor review! Your positive feedback is certainly noted and appreciated!!!! We at the TownePlace Suites by Marriott in Ridgeland, MS need the feedback in order to measure, adjust and improve when necessary. Your feedback makes our progress possible. When your lodging needs are in Central MS, we hope you will select TownePlace Suites by Marriot Jackson Ridgeland The Township at Colony Park.

Hospitably,

Allan L. Cole

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Reviewed 22 January 2017
Google Translation

  • Stayed: December 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank shurik8821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antoinette M, Manager at TownePlace Suites Jackson Ridgeland/The Township at Colony Park, responded to this reviewResponded 24 January 2017

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Additional Information about TownePlace Suites Jackson Ridgeland/The Township at Colony Park

Address: 310 Southlake Ave, Ridgeland, MS 39157-7003
Region: United States > Mississippi > Ridgeland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #7 of 16 Hotels in Ridgeland
Price Range: £87 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Jackson Ridgeland/The Township at Colony Park 2.5*
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