When I tried to check in, I had to wait about 4-5 minutes while the 3 members of the staff finished their laughing, etc., in the back room. Two of the the three were exiting/leaving and indicated "someone will be with you"...Clearly, I was not the priority...their departure was the priority. Interesting enough, later that evening I tried to get a key re-keyed that would not work and sure enough...I had to roust the staff from the back room. I guess they didn't get the memo that the customer is out front...Very unfortunate. The rooms were ok, but I was turned off with worn-out furniture sitting out back. There was also garbage bags, full of garbage, just sitting out back...next to the furniture that was being rained on. Naturally, cats/animals during the night had torn open the sacks and helped themselves to the chicken bones, etc. It is clear to me that the staff believe it is ok to dump large sacks of garbage in the rear instead of putting the garbage where it belongs...in the dumpster that was 30 feet away...oh...did I mention there was another couch sitting behind the dumpster...being rained on. It's clear to me that this Residence Inn is not being managed well and the employees do those things that are comfortable for them...but not for the good of the property. I would steer clear of this poorly run facility.
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- Also Known As:
- Residence Inn Jackson Ridgeland Hotel Ridgeland
- Residence Inn Ridgeland
- Ridgeland Residence Inn