We had issues after checking in. I didn't realize that I would be immediately charged $20/night for incidentals (of course, this comes off later on). Then I realized I was double charged which caused an issue. The manager had to call my bank, and then I had to call my bank. I was without that money until the next morning when I had to call the bank for a second time. Basically, it just caused a headache as soon as we arrived and I was very annoyed.
Aside from that, the rest of our stay was nice. The suite was very comfortable for our 3-night stay. We loved having the sitting area with the kitchen, even though we didn't use the dishwasher, stove or microwave for anything. It was still nice to have just in case. And the full-size fridge with freezer was very nice.
Renovations were going on down the hall but it wasn't really any bother to us while we were in our rooms. I believe the renovations only go on during the week days and during business hours. I'm not sure if our room was newly renovated or not, although I thought that maybe it was.
We had an issue with our door. We had to really push it hard to get it to close all the way, and pull really hard to get it to open. I kept joking that I would probably end up falling backwards over the sofa one day from having to pull so hard to open the door. I doubt all doors are like this... but I'm thinking the renovated our room and maybe the paint or something is causing the issue.
The hotel was in a great location. There was a lot around which was great. The area was also very safe.
We loved the complimentary breakfast every morning, but we especially loved the evening meals with beer/wine. I couldn't eat meals every night because I don't eat beef or pork, but I was able to enjoy one good meal there. Otherwise, it was nice getting a salad and beer/wine. We LOVED Gigi. She was very helpful with telling us about Canton and other area's she recommended. Her husband was also helpful with advice on places to go. She is the sweetest woman ever and I know we'll both miss her.
We may have had issues in the beginning, but we would definitely stay here again and recommend this hotel. It was very comfortable and clean.
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- Also Known As:
- Homewood Suites By Hilton Jackson Ridgeland Hotel Ridgeland
- Homewood Ridgeland
- Homewood Suites Ridgeland
- Hilton Ridgeland
- Ridgeland Hilton
- Ridgeland Homewood Suites