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“Hostess hospitality falls short.”

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Homewood Suites by Hilton Jackson-Ridgeland
Ranked #6 of 16 Hotels in Ridgeland
Reviewed 11 July 2013 via mobile

Stayed here many times in the past when service was great. This stay fell short in the food service area during the evenings. The hostess is not hospitable. She lays the food out and then disappears. She isn't anywhere to be found to replenish food items. The previous hostess, Ms. Gi-Gi, always stayed on top of things and was friendly & courteous. The man in the morning food service is great. The other staff is very courteous. Aside from the hostess, overall the value is good. Good location-near shopping & restaurants.

  • Stayed: July 2013
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3  Thank taureangirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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374 - 380 of 444 reviews

Reviewed 10 July 2013

The breakfast and managers reception makes this a worthwhile value place to stay! I found the staff to be very friendly and helpful as well as a clean, quiet room! Glad I found this Hilton property. It is much better than another hotel that I had been using in this area of Jackson, MS

  • Stayed: July 2013, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2013

Great hotel with great service and probably the best bed I have ever slept on ! Not a big problem but did have some issues logging on the internet, although, that could have been issues with my iPhone. I arrived late and was greeted with a delightful host at the front desk. Hotel was tucked away off the beaten path but was in a secure location. The hotel was almost filled to capacity and had some loud young people roaming the lobby and halls..... but the desk staff put us in a room away from that loud action. The stay was a very positive experience.

  • Stayed: June 2013, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Dennis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2013

I checked into the hotel with my daughter and her 2 kids. We had a 1 bedroom suite with a two double beds and a pull out sofa. The rooms were spacious so we had plenty of room. The full kitchen was beneficial. Each morning the breakfast was awesome.

  • Stayed: June 2013, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Muthrine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2013

everyone i encountered at this hotel were very friendly but thanks to Arron gary and debra for their above average customer service. rooms are spacious and location is great. it is not noisy and there is ample parking the food is alright as well when there is some

  • Stayed: June 2013, travelled solo
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Demario S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaHopkins853, Manager at Homewood Suites by Hilton Jackson-Ridgeland, responded to this reviewResponded 12 August 2013

Thank you for taking your time to write this nice review about our Homewood Suites Jackson/Ridgeland. I am happy that you enjoyed your stay with us, especially for mentioning our awesome Front Desk staff, our elite housekeeping staff. They are truly an asset to our wonderful team!! We look forward to welcoming you back soon!

Kind Regards,

Victoria Hopkins
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2013

Our reunion was a total success because of the "super fantastic" service provided by Victoria and the outstanding staff at this location. Service was "Above the Rest". Keep up the superb work and we will keep coming back.

  • Stayed: June 2013, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaHopkins853, Manager at Homewood Suites by Hilton Jackson-Ridgeland, responded to this reviewResponded 12 August 2013

Mr. Branch,

Thank you so much for your response!!! It was truly a pleasure to host your family reunion here at our Homewood Suites!!! I am so happy that you all enjoyed everything and hope to host your future reunions here at Homewood Suites! See ya next year!


Kind Regards,

Victoria Hopkins
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2013

Always a very stress-free stay. I have stayed at several Homewood Suites all over the country, and this one in Ridgeland is as nice as any. Very friendly and helpful staff, safe and secure location. Rooms are very comfortable, quiet, and clean. I would stay here again.

  • Stayed: June 2013, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Marianne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VictoriaHopkins853, Manager at Homewood Suites by Hilton Jackson-Ridgeland, responded to this reviewResponded 12 August 2013

Thank you for taking your time to write this nice review about our Homewood Suites Jackson/Ridgeland. I am happy that you enjoyed your stay with us, especially for mentioning our awesome staff and comfortable suites! We look forward to welcoming you back soon!


Kind Regards,

Victoria Hopkins
Sales Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Jackson-Ridgeland

Address: 853 Centre St, Ridgeland, MS 39157-4502
Phone Number:
Region: United States > Mississippi > Ridgeland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 16 Hotels in Ridgeland
Price Range: £72 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Jackson-Ridgeland 3*
Number of rooms: 91
Official Description (provided by the hotel):
Feel at home at Homewood Suites by Hilton® Jackson-Ridgeland in Ridgeland, Mississippi. Located close to Interstate 55, our extended stay hotel is situated in a peaceful business area off County Line Road. Stay connected to family and friends using internet access in our hotel's public areas. Choose from 91 accessible, one-, and two-bedroom suites. Ask about our grocery shopping service. Prepare meals from your fully equipped kitchen or let us cook you a hot full breakfast daily. Enjoy our evening social* offered Monday through Thursday evenings. Lounge on the sofa bed while watching TV. Keep in touch using internet access, included with your stay. ... more   less 
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Also Known As:
Homewood Suites By Hilton Jackson Ridgeland Hotel Ridgeland
Homewood Ridgeland
Homewood Suites Ridgeland
Hilton Ridgeland
Ridgeland Hilton
Ridgeland Homewood Suites

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