The sign in the parking lot, said recent renovations. When we entered the room, the 1st thing I noticed was the night stand (between the two beds) had a red sticky stain on it. I also noticed the a/c unit was broken with no knob to control the speed of the fan. Went back to the front desk & told the clerk. She said there was nothing to do about the a/c but she would clean the room. Met my daughter & went to dinner, came back to find the sticky red stain on the night stand. Went back down to the front desk, with a copy of my confirmation, stated the statement said there was to be a refrigerator, microwave, & iron the room, none of these items were present. She said she had cleaned the room herself, but didn't bother cleaning the night stand. At that time, a potential patron came into the office & asked about vacancies, the amount quoted to her was $80 for a double room. I'm paying over $100. When I brought this matter the clerk's attention, she stated there was nothing she could do about it since I made my reservations over the internet. I requested that since I had an email with details of the room accommodations they should live up to them. When I got back to the room, I noticed that there was no alarm clock. I was going to call down to the front desk only to discover the phone was not working. Went back down to the front desk & informed the clerk no alarm clock or no phone. She must have told the manager, but doors were slam and I didn't know what was going to happen. A few minutes later the manager came to the room to change out the phone, brought a microwave & mini-frig. I brought it to his attention that there was no iron or alarm clock, he did nothing. For a newly renovated room, there was no holder for the toilet tissue. There was a place to hold the tissue, but no holder for the roll. Also, there was no stopper for the sink drain. Also, in the middle of the carpet, there was burn spot in the shape of an iron. There was also a spot on the carpet that look like a shoe print melted into the carpet. If needing to stay in Starkville and everything else is booked, park your car someplace nice and just stay in your car.
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