It's rare that I will have a bad hotel experience but this one was bad. I choose this hotel for a nice getaway to Memphis for my Aunts birthday. This place was a waste of money! When I called the hotel to book a room I was told very rudely that the hotel was sold out only for me to find rooms online. I decided to upgrade the room for a bigger, nicer room is how they put it. If this was nicer then I would have hated to see the first room that I paid for. The room was not clean. There were hand marks on everything like nothing had been wiped down. The drawers were missing knobs, the refrigerator had scratches and dings all over it, and the floor was slanted like there is a foundation problem. When we saw the cleaning staff in the hallway we noticed that they went into our rooms with the do not disturb sign on the door. This was a big red flag to us that our items may not be safe. The staff didn't explain to us about our comps or any perks during our stay. I am a Las Vegas native so I thought the Fitzgerald brand would be a respectable place to stay and play, being that I have always enjoyed myself in Vegas. But I was wrong. This was bad. The slots were tight and if you did get a bonus they were not going to pay out much at all. People were getting more pleasure from the raffle drawings. I will look around next time I visit Tunica/Memphis. Don't waste your time or money with this place. The buffet breakfast was a waste of money. There are so many other options just miles away.
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- Also Known As:
- Fitzgerald`s Hotel Tunica Resorts
- Fitzgeralds Hotel Tunica Resorts
- Fitzgeralds Hotel And Casino Tunica
- Fitzgeralds Tunica Resorts